Employee Surveys: Your Modern Day Suggestion Box

By Indeed Editorial Team

Updated February 9, 2021 | Published October 7, 2019

Updated February 9, 2021

Published October 7, 2019

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Employee surveys help to create a culture that values honesty, progress and innovation. Your office may collect employee feedback through surveys, suggestion boxes, performance reviews and meetings. Participating in employee surveys and suggestions can help you take ownership of your workplace.

Use these opportunities to share your ideas and facilitate positive growth at work. In this article, we discuss employee surveys, their various forms and how to best involve yourself in this valuable method of company feedback.

What is an employee survey?

An employee survey is a chance for you to give feedback to your employer or manager about your experience at work. Some employee surveys cover specific topics while others aim to capture more general feedback.

Occasionally, survey results may display your name, allowing your employer to see what ideas you have for the company. Other surveys may be anonymous to encourage the most honest feedback from employees.

Employee feedback types

Your workplace may request that you respond to surveys at regular intervals or during key employment stages. For example, it is common for companies to conduct surveys quarterly, annually or for all new-hires. Types of employee surveys include:

1. New hire surveys

When you join a new company, your supervisor may ask you to complete a new hire survey to measure the success of the company's onboarding goals and procedures.

2. Annual full engagement survey

Some companies use this type of survey each year to gauge your fitness in a position, accountability, workload and resources to do your job well. The survey may also determine opportunities for advancement and growth.

3. Employee satisfaction

This type of survey seeks to determine how satisfied you are with your job. Companies may use the information to understand and make changes to improve their retention rates.

4. Workplace culture

In culture-related surveys you should share how being at work supports your ability to be your best. Some examples include whether you feel like you can be yourself, share ideas, have fun, contribute and have opportunities to grow. Companies can have happier, more productive employees if the workplace culture matches their employees.

5. Employee performance

This type of survey asks you questions about your own performance. Many employee performance surveys aim to discover if your tasks, goals and resources match your skills and strengths.

6. Organizational change survey

When a company makes organizational changes, your manager may allow you to share your perspective on the new policies, structure, coworkers, culture or any elements that experienced change. Managers may want to ensure that people can maintain their performance, engagement and satisfaction throughout organizational changes.

7. Exit surveys

If you leave a job, the company may ask you to complete an exit survey to find ways to keep their employee retention rates high. In this way, the company can make improvements if the survey results indicate a need.

Read more: Guide To Company Culture

Effective ways to use your employee suggestion box

Your office suggestion box can be a powerful tool for you to present creative solutions or showcase innovative ways of thinking. Use these methods to deliver useful suggestions to improve your workplace’s productivity and efficiency:

  • Know your company's goals.

  • Identify areas for improvement.

  • Be honest.

  • Support your idea.

  • Offer solutions to problems.

  • Keep your suggestion simple.

Know your company's goals

To make your suggestions as helpful as possible, take the time to familiarize yourself with your organization's goals. Your company may have already identified areas it needs to improve such as department productivity, quality control, process simplification or reducing costs.

You may want to focus on these areas but you can also contribute other ideas that relate to the company's continued growth and success. Align your goals and ideas for improvement with the direction your company is working toward.

Related: Core Values: Overview and Examples

Identify areas for improvement

While your company may focus on larger changes, you and your team can better determine what could be improved about the processes you handle every day. During your week, take note of systems or practices that your team could improve.

Consider tasks that you feel are time consuming or inefficient, and determine how you might reduce time spent while boosting productivity. These suggestions may encourage your company leaders to facilitate resources that help you and your team succeed.

Be honest

When employees are honest, companies can better understand what their employees want and need from their workplace. Honest feedback can help your employer make adjustments that improve morale and productivity. The most helpful feedback comes from employees who are looking to grow alongside their company.

Support your idea

Effective feedback includes evidence of needed improvement and how a change could benefit the team and company. You can look at existing data, such as reports, or collect your own data. Share examples of situations you encounter that could be adjusted to enhance workplace conditions. Supporting your feedback with measurable evidence can help your company make an informed decision about improving the workplace.

Offer solutions to problems

You can strengthen your suggestions by offering one or more possible solutions. If you notice an area that needs improvement, take the time to consider what an ideal workplace scenario would look like and what strategies your company could implement to create that environment. If your workplace surveys are not anonymous, your suggested solutions can demonstrate that you are an innovator and problem solver.

Keep your suggestion simple

Keep your suggestions clear by addressing one idea at a time. If you have more than one idea, submit them separately. If you are responding to a survey, provide one fully developed idea with examples and solutions at a time, and clearly separate multiple responses. A simple submission can make it easier for your employer to understand how they can help you and your team.

Your responses to workplace suggestion boxes and other employee feedback collection tools can enable you to participate in improving your workplace culture. Carefully consider your responses and plan them, if possible, to offer valuable contributions.

Your responses to workplace suggestion boxes and other employee feedback collection tools can enable you to participate in improving your workplace culture. Carefully consider your responses and plan them, if possible, to offer valuable contributions.

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