Implementing Processes at Work: 9 Steps

By Indeed Editorial Team

Published June 1, 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Effective process implementation can positively affect your business's growth, efficiency and productivity. Many businesses strive to continually improve, which encourages company leaders to implement new processes. Following an outline for process implementation can make the transition easy and streamlined. In this article, we discuss why an implementation process is important and how to implement a new process at work.

Related: How To Successfully Implement Change in an Organization

Why is an implementation process important?

An implementation process is important because it can provide a successful and replicable framework for changing or creating business processes. As a business changes and develops, it's likely that its processes will adapt and change as well. These changes can account for a potential increase in the number of employees, higher business demands or increased efficiency and productivity. The process of implementation allows leaders to turn plans and potential strategies into actions that meet new goals and encourage overall growth.

The implementation process is just as fundamental to business development as the planning stages and is crucial to ensure that a business completes its plans on schedule and within the budget. It's helpful to dedicate just as many resources to your implementation process as your planning process to ensure your team achieves success at each stage of the transition.

There are many ways a business may benefit from implementing process improvements, including:

  • Overcoming operational challenges

  • Optimizing current workflows

  • Facilitating business growth

  • Producing a successful final product

Related: How To Implement Strategic Planning (With Examples)

How to implement a process at work

A clear and effective implementation process can help ensure that employees are enthusiastic and supportive of the changes in processes. The following steps can be helpful in implementing a new process at work:

1. Define your objective and business goals

Identify what business process the team needs to change or adapt to and the ultimate goal of this process implementation. Ask yourself what it is you're hoping to achieve. To find where a business can continue to improve, look at projects that regularly require team members to redo work or repeat tasks.

Improving these sorts of processes can help optimize the company's usage of time, money and energy. Defining your processes could help identify potential areas of improvement and outline your new strategy.

Related: Project Execution Plan: Definition and How To Implement It

2. Ask for feedback from employees

When beginning the process of implementation, it may be helpful to receive feedback from people who will be involved in or affected by this new process. Asking team members for their input can make them feel included and positive about the new process changes, encouraging them to take an active role in the implementation and execution.

You can involve employees across departments, including human resources and strategic management, to get feedback and improve the process. Getting employees in different departments involved can help the entire company see the value of the new process.

3. Allocate the necessary resources

Having ample funds and enough time allocated for implementation can help ensure the team can easily complete the process. The implementation may involve employees taking on additional responsibilities or activities, and recognizing the additional time and energy involved in these processes can help maintain a realistic and positive strategic plan.

4. Communicate the implementation process

Once the team has identified a process to improve, the next step is to communicate the plan for implementing this change to the rest of the employees. Explain the benefit of this process improvement to employees who may be affected by the change. You can also detail the overall value of this new process to the entire company. You can communicate this information during team calls, meetings or follow-up emails to reinforce the importance of this new system.

5. Identify leaders and take ownership

When leaders clearly express the value and importance of a new process, it helps create a successful implementation strategy. Having team members take ownership of the process implementation can help establish clear responsibilities. Consider the different employees involved, including their strengths, and see if there are any specific parts of the implementation process they could direct. Giving them duties and explaining the outcome you want them to achieve can help them get more invested in the change.

6. Appoint people to the project team

Creating a cross-functional team can help you understand how the implementation could affect other departments and the business overall. This allows company leaders to ensure that the new process positively affects the workflow across departments. Consider creating a project team that consists of employees from different departments who have in-depth knowledge of how the new process could change the way their teams work.

7. Consider organizational structure and culture

Consider the potential significance of these changes to the organizational culture and structure of the company. Ask yourself if the new process could change the company culture or core values and if your plans address that potential. Connecting the employees to any new values can help them feel involved with the change.

A definitive leadership structure can create clear and open communication between employees and aid in tracking the progress and effectiveness of the plan. Communication can vary depending on the structure of the company, though a more flexible approach might make employees feel comfortable and enthusiastic about adapting to the new procedural changes.

8. Design the process development method

Besides establishing the areas of improvement, this step involves determining the best practices for measuring the effectiveness of the new procedure, assessing potential challenges that can arise and identifying how these changes could affect the customer, business and employees. To improve productivity and quality, consider developing a standardized process to help ensure it produces predictable outcomes.

Related: Everything You Need To Know About Implementation Plans

9. Test the new improvements and modify

Finally, the project team can test the new process, evaluate its success and adjust the implementation plan accordingly. Normally, the stakeholders who invest in creating and implementing the new process execute the testing as well. When the team has completed the tests that show that the new process creates meaningful improvement and yields the desired results, the team can implement the process across the company or relevant departments. It's important that the testing is thorough and the project team considers employee input throughout the testing process.

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