What Is Quality Working? Definition, Importance and Tips

By Indeed Editorial Team

September 27, 2021

Quality work is an important element of job performance and satisfaction. Learning what quality work is and why it's important can help you improve the quality of your work. Understanding how to maintain the quality of your work can help you impress employers, advance your career and maintain positive relationships in the workplace. In this article, we discuss the definition of quality work, why it's important, how to complete quality work and provide you with a list of tips to help you continue improving your work.

What is quality work?

Quality work refers to work that meets and exceeds client or company expectations. Conducting quality work requires that you use your skills to complete duties with the highest standard. Defining quality may be subjective and is subject to specific clients or employers. Typically, quality work is work that meets all deadline requirements, meets completion expectations and presents accurate information. Additionally, quality work often has the following characteristics:

  • Free of errors or grammatical mistakes

  • Meets deliverable requirements set by the client or company

  • Conforms to project requests

  • Meets company and project objectives

  • Includes ample research and due diligence

  • Complies with industry requirements

  • Uses industry best practices

  • Integrates with business goals

  • Defines as being relevant

  • Considers specific, measurable, achievable and time-based project goals

Related: What Is Quality in a Business?

Why is quality working important?

Quality work is important for a number of reasons, including:

It improves productivity

Quality work can help to improve employee productivity. By setting certain guidelines and reducing the number of edit requests or project changes, employees may have more time to work on other tasks. This can also help employees obtain goals or progress toward key performance indicators faster.

Related: What Are the Best KPIs for Sales? 25 Examples of Impactful Sales Metrics

It enhances employee performance

Employees who submit quality work are more likely to receive higher ratings on employee performance reviews. This can help a business meet their goals by tapping into the resources they have available. It can also help employees achieve personal career goals.

Related: What Is Business Performance Management? (With Performance Metric Examples)

It contributes to company morale

When each employee submits quality work, it can improve the morale of the whole company. This is because the company is able to achieve its goals when each employee completes their expectations and submits quality work. Additionally, employees who complete quality work typically don't have to rely on other team members to finish their portion of the project, which may help to maintain positive workplace relationships.

It ensures job security

When an employee submits quality work, they are more likely to have greater job security. Quality work is important in maintaining customer satisfaction, which can also affect the success of the company. If the company is able to meet its customer's needs, it may be able to continue operating and employing the team members.

Related: Everything You Need To Know About Customer Satisfaction

How to complete quality work

You can improve the quality of your work with the following steps:

1. Define what quality work is with each project

Because quality work may vary from client to client, it's important to first define what you may consider quality within each project. Make a list of expectations, including the requirements of the project, the tasks that you need to complete and the due date. It may be beneficial during this step to meet with the client or a team leader to better understand the expectations of the project.

2. Plan each individual task

Planning ahead for each aspect of the assignment can help you turn in work that meets and exceeds client or manager expectations. Determine at what date you need to complete specific portions of the assignment. If you need client or team feedback at all during the process, schedule these meetings ahead of time. This ensures that these types of tasks don't slow down the process.

3. Assign goals or deliverables

You might also assign specific goals to each part of the project. Decide what the purpose is for each aspect of your project and set clear milestones or performance indicators that can help you measure the quality level of your work. This can also help you determine when you may need to allocate more time to an assignment. Make sure you use SMART goals, which are goals that are specific, measurable, actionable, realistic and timely.

4. Delegate tasks

If you're working on a team, it can be beneficial to delegate tasks before beginning work. This ensures that each team member is aware of their responsibilities and what defines quality within the project. In addition to delegating tasks, it's also a good idea to set clear processes for any needs. For example, decide the methods of communication in case of team member questions or concerns about the assignment requirements.

5. Create a quality work environment

A work environment that encourages quality work is also necessary. This often includes considerations like evaluating pay, prioritizing good communication or requesting constructive feedback. Learning to accept a reasonable workload is also an important part of completing quality work. Be sure to also consider your work environment. A workspace that is quiet and free of distractions may allow you to focus on your work.

6. Create a list of resources

Certain tools and resources may help you improve the overall quality of your work. For example, editing plug-ins or typing programs can help you increase the speed and accuracy with which you complete work. Create a list of resources that you have access to that can help you with your current tasks. Preparing these resources ahead of time may make it easier to get started on your assignments.

7. Make editing a part of the timeline

It's also a good idea to designate a specific task for editing. This ensures you have ample time after completing your work to go back over it and identify any grammatical errors. It may be beneficial to include multiple team members in this process, which may help you identify mistakes you might have missed otherwise. Give each editing process a few days in between so you can use a new perspective to edit your work.

8. Measure the quality of the work

Because quality can be a qualitative measurement, it's not always easy to determine the level of quality of work. Once you complete your work, measure it using the milestones or performance indicators you determined in step three. If the client or your manager doesn't provide you with performance indicators, you may create your own. Determine what elements are important to include, including strengths and weaknesses.

Tips to improve the quality of your work

Here are a few tips you can use to improve the quality of your work:

  • Complete difficult tasks first: When planning each task, place the more difficult tasks at the beginning of your schedule. This allows you to allocate more time if you find that you need additional resources to complete them.

  • Prioritize focus: Focus is important in providing quality work as it allows you to direct your attention to the task. In addition to creating a quality work environment, try to minimize disruptions or distractions.

  • Know your strengths and weaknesses: Evaluating your strengths and weaknesses can help you improve the quality of your work. This allows you to better plan the tasks that may be easier for you and to prepare for the ones that you may need to schedule more time to complete.

  • Keep communication a priority: Communication is important when it comes to understanding client or team leader needs. They are often in charge of measuring quality, so understanding their expectations can help you submit quality work.

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