12 Essential Technology Skills (And How To Improve Them)

By Indeed Editorial Team

Updated November 21, 2022

Published December 7, 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Professionals in a variety of industries, such as business, education and entertainment, may use technology skills to complete their job duties independently and efficiently. Possessing these competencies can help individuals distinguish themselves from other candidates when applying for a position and highlight their ability to learn new information and systems. Understanding what they are and how to develop them can allow professionals to improve their performance and advance in their careers.

In this article, we define what technology skills are, provide a list of examples, describe how to improve them, list tips for developing them in the workplace and explore how to highlight them throughout the application process.

What are technology skills?

Technology skills are competencies professionals can develop to help them handle a variety of digitally mediates aspects of their role. Technology is an important component of many modern careers because it can help individuals perform certain job tasks efficiently and independently.

Developing these skills may help increase a candidate's eligibility for promotion and strengthen their overall job security. Gaining technology skills can also help them demonstrate an ability to learn new information quickly and handle complex processes, such as completing projects using a specific software program or operating specialized equipment.

Examples of technology skills

Here are 12 vital technology skills that individuals can use in their professional lives:

1. Word processing

Word processors are software programs that allow individuals to type, organize, edit and share writing on a computer system. Many companies require their employees to use these programs so they can compose important documents, save them on digital filing systems or share them internally. They may also use a word processor to check a document's spelling or grammar, as many programs can review errors automatically.

2. Emailing

Emails are another essential skill for many workplaces, as companies often require employees to compose and send messages to their colleagues, supervisors or clients. Depending on their role, staff members can manage multiple accounts for the same company. Some organizations also prefer a specific emailing platform to meet security or communicated-based requirements, so it may be helpful to improve your emailing skills using different programs and websites.

Other specific emailing skills include:

  • Using folders to organize messages

  • Archiving emails

  • Attaching files to messages

  • Curating email lists

  • Sending mass emails

Related: 16 Best Practices for Email Etiquette in the Workplace

3. Video conferencing

The ability to schedule and conduct a video call is an important technical skill in many industries, as employees often work remotely or from separate locations. Preparing to lead a video conference may involve several critical steps, like downloading software, inviting people to meetings online and coordinating with attendees to ensure they have access.

Many companies require employees to learn how to use certain hardware, like a microphone, camera or speaker system. Knowledge of these devices can also help you monitor the video conference and troubleshoot any technical issues that may emerge.

4. Audio and video editing

Knowing how to alter video and audio files can be a useful skill, especially for jobs in marketing and entertainment. This capability often requires expertise in editing software, which allows you to manipulate individual clips or add special effects.

For example, you can use an audio editing program to eliminate background noise, remove pauses or layer multiple sound clips together. Video editing programs can involve selecting the most useful clips, changing their color scheme or enhancing their image quality. This skill may also involve changing files into different formats or backing them up into a storage system.

Read more: Video Editing Skills: Definition and Examples

5. Data management tools

There are several data management programs that can help you record, organize and store information on a computer system. Understanding these tools can allow you to process and analyze data efficiently, which can increase your workflow speed overall.

For example, spreadsheet software can help you perform math equations, arrange information in columns or rows and create graphs automatically. This often makes using data management tools a valuable skill for professionals in varied industries, especially those working in business or finance.

Related: What Is Data Management?

6. Social media

Social media can be a useful way for individuals or companies to connect with others and manage their brand identities. It can also help you connect with new professional contacts or search for new job opportunities efficiently.

Using a social media account often involves certain technical capabilities, like setting up multiple accounts, scheduling posts, uploading images and using hashtags. If you're a marketing professional, consider learning how to connect different social networking profiles and design a cohesive brand message using a website's dashboard.

Related: 67 Useful Social Media Terminologies (With Definitions)

7. Search engines

Many professionals use a search engine to conduct online research, as it allows you to find specific websites and information. Understanding how to perform certain technical tasks, like inputting terms or filtering articles, can help you expand your search criteria and find solutions more efficiently.

You may also learn specific coding techniques that optimize your queries. For example, if you place quotation marks around a word or phrase, you can receive more results that match its exact order and structure.

8. Customer relationship management

Customer relationship management (CRM) is a digital process that allows companies to compile, organize, store and analyze consumer data. Learning how to use CRM software can benefit individuals and organizations aiming to expand their customer base.

These programs can help you determine which demographics are most responsive to certain marketing tactics and who to target in the future. CRM can also be a useful way to track current customers and schedule automatic messages, which may encourage them to stay interested in a company's activities.

Read more: What Is a Customer Relationship Management (CRM) System?

9. Search engine optimization

Search engine optimization (SEO) is a digital marketing strategy that allows companies to improve their website content so it might appear higher on the first page of a search engine's results. This may involve using best technical practices to compose text, select image formats and include links that connect between two separate pages on a website.

You can also study search engine algorithms to increase the number of times an external website links a company's information. It's often an important skill, as it allows companies to expand their industry influence and customer base.

Related: Guide: What Is SEO?

10. UX and UI

User experience (UX) and user interface (UI) skills involve using specialized software to develop functional, efficient and aesthetically pleasing online content. Learning how to use these digital tools can be important, as a company's website can reflect its professionalism and industry status.

Having an enhanced system often affects the opinions of potential customers, encouraging them to engage with a company's content more regularly. UX and UI skills typically require a combination of technical capabilities, including computer programming, website design and data analysis.

Related: UI vs. UX: What's the Difference?

11. Analytics

Analytics involves identifying, evaluating and communicating patterns in data. This can help professionals gain a better understanding of how consumers interact with digital marketing materials or a brand. Possessing this skill can allow individuals to improve consumer engagement and grow a company's client base by identifying successful branding strategies.

Related: A Guide to Digital Marketing Analytics: Definition and Types

12. Digital marketing

Digital marketing skills can allow a professional to use a variety of tools, including computer software, mobile devices and tablets to create content to inform and attract consumers. They can use these competencies to develop visual, audio and written materials to share with members of a brand's target audience. These skills can help them design content for websites, promotional newsletters and social media posts.

Related: Learn Digital Marketing in 9 Steps (With Tips)

How to improve technology skills

Here are steps you can follow to improve technology skills to advance your career:

1. Identify areas where you can improve

To begin to develop your technology skills, you may benefit from identifying the competencies that you want to develop based on your existing strengths and your profession. For example, if you know your role may require you to develop multimedia advertising materials, you may want to familiarize yourself with social media and become more skilled at digital marketing. Determining which skills you want to improve can help you set and achieve your goals.

2. Ask your supervisors and colleagues for feedback

After identifying the skills you want to gain, you can ask your managers or colleagues for their feedback. They can help you identify the technological strengths and skills you already possess and the areas in which you can improve, depending on your role.

For example, a supervisor may highlight your strengths with writing social media copy but show you how you can continue to develop your skills regarding client relationships and replying to followers' comments on social media posts. This can allow you to understand how to boost social media engagement and improve your technology skills.

Related: Giving and Receiving Feedback: Definition and Examples

3. Take a relevant course

Whether you're interested in learning more about audio and video editing or search engine optimization, you may want to complete a course to help you develop your technology skills. You may be able to find classes online, at a community college or provided by a professional organization. Taking a course can help you improve your proficiency by gaining hands-on experience and instruction from an educator or professional in your field.

Technology skills in the workplace

You may benefit from developing your technology skills throughout your career. Here are some tips to help you continue to improve them in the workplace:

  • Grow your professional network: You can continue to advance your skills by connecting with individuals in your field and developing your professional network. You may be able to learn from their expertise and gain their feedback to help you identify which competencies can help you advance your career.

  • Find a mentor: Consider seeking a mentor in your field to learn from an established professional and gain one-on-one training and advice. They may be able to provide you with skill acquisition tips and teach you about their unique technical competencies.

  • Make a skill development plan: When gaining new skills or improving your existing abilities, you can set goals and track your progress by making a skill development plan. This can help you stay focused and hold yourself accountable for your growth and reward yourself for your success as you acquire new competencies.

Related: 7 Tips for Building a Strong Professional Network

How to highlight technology skills

Here are some ways to highlight your technology skills throughout the application process:

For a resume

Your resume is an opportunity to highlight your strengths, including your technology skills. Before writing this application document, consider reviewing a job description to learn about an employer's expectations and the competencies they're looking for in a candidate. This can help you demonstrate that you're qualified for the role and capable of executing the technical tasks a company may require.

For a cover letter

You can submit a cover letter in addition to a resume to provide an employer with a more in-depth description of your strengths. This can help you showcase your personality and discuss your passion for your career. It can also allow you to describe your skill development and review how you improved your technology-related competencies to grow as a professional.

For an interview

When you meet with a hiring manager for an interview, you have the opportunity to discuss your strengths and show an employer that you possess the technology skills they require. They may want to review the competencies you listed throughout your application documents, so make sure to only include skills you feel comfortable demonstrating and discussing.


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