7 Ways To Effectively Train Employees

By Indeed Editorial Team

Updated March 24, 2021 | Published July 23, 2020

Updated March 24, 2021

Published July 23, 2020

Once you find a quality employee, the hiring process isn't quite over. An important step that hiring managers and supervisors need to consider is the onboarding process which often involves some training. By taking the time to adequately train your team, you can lower employee turnover rates and improve productivity. In this article, we explain the importance of training and provide some effective ways to train employees.

Related: Guide To Employee Training and Development: How To Do It Effectively

Why is it important to train employees?

There are many reasons why it is important to create a thorough training process for employees, including:

  • Employee satisfaction: When employees feel like they are prepared and doing their job well, they tend to feel happier at work. Proper training also gives them a sense of support, which can lead to increased job satisfaction.

  • More innovation: Giving new employees a solid start can help them stay focused on their work. A strong understanding of the company's goals can lead to more spontaneous innovation. Continued training can provide skills they might need for new responsibilities.

  • Higher productivity: When employees know what is expected of them, they can begin working on their tasks without waiting for direction. They can start helping their team toward the company's goals.

  • More efficiency: Rather than having new hires guess how to do their work, training helps them do their work properly. Fewer mistakes lead to more efficiency for the company.

  • Improved reputation: Employees who feel satisfied with their employer may spread this information to others who are looking for a job. This can increase your talent pool and give your company a positive reputation.

  • Lower employee turnover: When you invest time in your staff, they are more likely to stay with the company. A proper onboarding process can make them feel welcome.

  • Consistent terms: An organized training process can ensure each employee receives the same information when they first start with the company. When everyone is aware of company policies and procedures, there is less confusion and your operations can run smoother.

  • Increased engagement: Employees who know their job description can develop good work habits. Giving them the chance to learn their role and responsibilities can keep them invested in their work.

  • Encourage future leadership: By giving employees the necessary resources from the start, you can help them feel more confident to reach for leadership opportunities. This is especially true if you focus on leadership development initiatives.

Related: How To Improve Employee Morale and Job Satisfaction

7 effective ways to train employees

These are a few ways you can effectively train your staff:

Focus on hard and soft skills

Along with focusing on technical skills, such as learning programs or software, it's important to focus on developing your team members' soft skills. These are the skills that help them work well with others. Find ways to encourage their creative thinking, problem-solving, communication and conflict management skills. By focusing on both hard and soft skills, you can help them become a more well-rounded employee.

Related: Hard Skills vs. Soft Skills

Make it personalized

Although every employee should learn the policies of the company, you may want to personalize the rest of their training. When a new employee is onboarding, ask them about their preferred learning style. You may learn that some employees prefer to read instructions on their own while others learn better through presentations. By customizing your training to their learning style, new information can be shared more effectively.

Related: What Are the Different Types of Workplace Training?

Use multiple platforms

Offering training through multiple platforms can create a more engaging experience. Blend in-person learning with online videos, training manuals, real-life projects and any other ways to teach employees. By having multiple ways to learn, they can really get to know the material and work on their skills. It's also helpful to provide digital resources that an employee can refer to if they ever need help. Creating a comprehensive how-to guide is a great way to encourage independent learning.

Related: Human Resources Online Classes To Advance Your Career

Have employees train each other

You may be responsible for the initial onboarding process, but you can also have your other experienced team members do some of the training. These are employees who you trust to do a good job teaching others. This is especially helpful if they are going to be working with a new hire. Make it clear that the new employee can direct any of their questions to this employee. Having a peer do some of the training can make it a more comfortable experience.

Try cross-training

Depending on your workplace, it may be beneficial to cross-train an employee in different departments. Having an employee who can do multiple jobs can be helpful if another employee were to call in sick or leave for an extended period of time. When cross-training, choose skills that may overlap between two positions. This may help your employees to become even more skilled at their main job.

Help employees set goals

Before you begin training, have your employees set training goals for themselves. Inform them where you'd like to see their progress to be at the end of the training session. Help them find ways to measure their progress and stay focused on meeting these goals. You could offer an incentive like a free lunch or gift card to reward them for their hard work.

Provide ongoing education

After training a new employee, their education should continue throughout the course of their employment. Ongoing education is a way to further develop your team and encourage professional growth. Opportunities like workshops, seminars, retreats, lectures, conferences, a subscription to online classes and one-on-one meetings are all helpful ways to continue their learning. Asking employees what kind of ongoing education they'd like to try is also a great way to show you value their development.

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