FAQ: Skills and Education Credentials for Blackjack Dealers

By Indeed Editorial Team

Updated November 14, 2022 | Published August 4, 2021

Updated November 14, 2022

Published August 4, 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Being a blackjack dealer may be ideal for you if you enjoy the card game and have competent customer service skills. Learning the traits, skills and education you need to become a blackjack dealer can help you to prepare for your desired career, starting with writing a resume and preparing for a job interview.

In this article, we explore the skills and the educational requirements that blackjack dealers need, plus we explore the average salary of dealers and the factors that may impact how much a blackjack dealer earns, including the person’s geographic location and level of experience.

What is a blackjack dealer?

A blackjack dealer is a professional who manages the blackjack table in a casino. When guests express interest in gambling, the blackjack dealer explains the concepts of the game and spearheads the playing, which includes dealing cards and completing the payout of earnings.

They also count and secure the money they receive during the game. Blackjack dealers often work in casinos within hotels, resorts and cruise ships. They typically work in shifts and oversee activities of multiple games simultaneously.

Related: How To Become a Casino Dealer

What is the career path for a blackjack dealer?

The career path of a blackjack dealer may include these components:

  • Participating in a casino audition: Before you begin working at a casino, you may have to demonstrate your blackjack skills for the hiring manager. The purpose is to show you're capable of playing the game, teaching the game to others and helping guests have fun as they play the game.

  • Becoming a dealer of other games: As a dealer, although your specialty may be blackjack, your employer may require you to provide other gaming services, such as poker and craps.

  • Advancing to a gaming manager position: A gaming manager supervises activities in a casino, serving as the direct manager of dealers and customer service staff. If you're seeking a promotion, you might use your experience as a blackjack dealer to prepare you for a management position.

Read more: 18 Jobs in the Casino Industry (With Salaries)

What skills do you need as a blackjack dealer?

The skills the blackjack dealer profession requires include:

Customer service

Quality customer service allows guests to have positive experiences in the casino, which encourages them to continue supporting the business. Here are examples of instances where blackjack dealers address the needs of guests:

  • Greeting guests as they approach the table: It's the employee's responsibility to welcome customers to the game of blackjack and persuade them to participate. Guests who respond well to the invitation may feel more inclined to gamble more money and tip the dealer.

  • Engaging guests during the game: Dealers exude an outgoing attitude during the game, keeping the atmosphere lively and fun in the casino. Consistent engagement can attract more customers to the table as well.

  • Maintaining a positive attitude: Gambling can have benefits, such as winning money, and drawbacks, such as losing money. When the dealer is optimistic, guests may feel more encouraged to continue participating, and they remain satisfied regardless of the game's outcomes.

Related: What Is Hospitality Management?

Verbal communication

Verbal communication enables blackjack dealers to inform guests of the rules of the game. Especially for first-time gamblers, it's important that professionals explain procedures in ways the guests can understand. Effective communication can avoid confusion, which enhances the guests' experiences at the table.

It's often the blackjack dealer's responsibility to update guests on the progress of the game. For example, the employee may explain the wagers the customers placed and direct them to turn their cards over.

Related: Top 10 Communication Skills for Career Success

Active listening

Active listening is an interpersonal skill that involves attentive listening and comprehension. In the casino, blackjack dealers practice active listening to enhance the quality of their customer service.

When guests approach the table with questions, the professionals listen to the customers' thoughts. They may deliver nonverbal cues, such as nodding, to signal they're giving undivided attention. They may also paraphrase what was communicated to show they understand the information.

Related: 11 Active Listening Skills To Practice (With Examples)

Mathematics

Blackjack dealers often have competence in mathematics, which empowers them to calculate the earnings of winning customers accurately. They also use mental math during the game. When guests flip over their cards, the blackjack dealer can count the value of the cards quickly, which maintains the momentum of the game.

When distributing the cards to customers, professionals rely on mathematics to ensure guests have the correct number of cards to start the game. Their knowledge of the numerical aspects of blackjack also propels dealers to communicate the status of the guests' playing immediately.

Read more: Math Skills: Definition, Examples and How To Develop Them

Analytical thinking

Analytical thinking enables blackjack dealers to observe the actions of guests at the casino table. They often use their judgment to ensure customers are playing the game fairly, and they understand how to assess parts of the game to identify winners.

They can also analyze a situation quickly and deliver an immediate response. For example, if a guest feels discouraged after struggling to learn how to play the game, the blackjack dealer can evaluate their attitude and offer support to persuade the guest to continue participating.

Related: Analytical Thinking vs. Critical Thinking (Plus Jobs That Use Them)

What education do you need as a blackjack dealer?

The educational credentials of a blackjack dealer often include:

High school diploma

A high school diploma or GED is a prerequisite for specialized training for casino work. Before you graduate, it might be beneficial to strengthen your mathematical and reading comprehension skills.

Practice performing mental math and learn how to follow a list of steps in a procedure. Also, consider taking a foreign language course. Your high school curriculum can establish a firm foundation for your career aspirations.

Dealer school

At 18 years of age, you can become eligible for admission into dealer school, which is an education that teaches you how to deal blackjack. The courses typically take between eight and 12 weeks to complete, and they can prepare you for employment opportunities at a casino.

Find a school in your area that offers you a chance to gain hands-on experience in the industry. You can apply the skills you've learned in the classroom and identify your strengths and areas where you can continue to improve.

It's also common for casinos to visit dealer schools to recruit students for work. If your institution hosts a job fair, for example, consider attending to increase your chances of receiving a job offer at a gaming center.

Related: How To Create a Table Game Dealer Resume in 8 Steps

Casino training

While dealer schools teach you the fundamentals of gambling, your employer may still require you to complete training after they hire you. This guidance is to expose you to how the particular casino approaches blackjack dealing, since every company may be different.

For example, the casino may have certain time constraints or procedures when interacting with guests. During the recruitment process, inquire about the assistance the employer may offer to allow you to get accustomed to the role.

Related: 33 Casino Interview Questions (With Sample Answers)

What is the average salary of a blackjack dealer?

The average yearly income of a blackjack dealer is $60,625 per year, plus daily tips. Your annual earnings can depend on your professional experience in the gaming industry.

Example: A casino hires two new employees to manage a blackjack table. One has 15 years in the field, while the other recently finished dealer school and secured their first full-time job. The employer may offer a higher salary to the more experienced professional, while the recent graduate can increase their earning potential by working at the casino.

The region where you work and the type of casino that employs you can also affect your income. Casinos in major cities may attract more tourists, which can increase their revenue, leaving them with more money to pay higher wages to their employees.

Likewise, casinos that have established a reputation among gamblers may have the monetary resources to offer blackjack dealers more money, whereas it may take longer for newer casinos to do the same. When seeking employment, contemplate your ideal salary and how your employment circumstances can help you gain it.

For the most up-to-date salary information from Indeed, click on the link(s) provided.

Explore more articles