List of 20 Companies Offering High-Paying Call Center Roles in San Antonio

By Indeed Editorial Team

Published November 23, 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Call center jobs can be an opportunity to gain transferrable skills for other skills and work a regular schedule. San Antonio, Texas, has several call center companies and organizations looking for similar roles. Learning about some of the employers offering call center jobs with large compensation can help you find a job that matches your professional goals and financial needs. In this article, we provide a list of 13 companies offering high-paying call center roles in San Antonio, discuss what requirements they look for in candidates, describe some job duties for these types of positions and provide background on these companies.

13 companies offering high-paying call center roles in San Antonio

The following are some companies in San Antonio that offer high-paying call center roles.

1. Wells Fargo

Average salary: $52,000–$69,000 per year

The customer service representative and home mortgage customer service department representative positions at Wells Fargo involve providing excellent customer service and changing the lives of customers through mortgage services. The company requires a pre-employment assessment for this position. Other qualifications include being able to navigate multiple computer systems, interpersonal communication skills and flexibility in the changing work environment. Wells Fargo is an American financial services company offering solutions to individuals, small businesses and commercial companies.

2. Liberty Mutual Insurance

Average salary: $55,000–$70,000 per year

Liberty Mutual Insurance hires remote inside sales representatives for its San Antonio office. This role involves handling inbound calls and consulting with customers on their insurance needs. To be successful for this position, Liberty Mutual requests individuals to have at least one year of sales and customer experience, excellent communication skills and strong typing abilities. Liberty Mutual Insurance is a global insurer offering coverage for auto, property, commercial auto, risk and casualties.

Related: 31 Tips for Working in a Call Center

3. Parallon Workforce Management Solutions

Average salary: $55,000–$70,000 per year

Parallon Workforce Management Solutions hires patient registration managers for its call center. Responsibilities for this role include assisting the director in daily operations, following up with patient complaints and acting as a liaison between the shared services center. This position requires a bachelor's degree, which the company may waive if you are currently completing a degree program. Parallon is a health care payment solutions company offering products to help hospitals and physicians tailor their revenue cycles.

4. The Center for Health Care Services

Average salary: $46,781–$70,172 per year

The call center operations supervisor position at The Center for Health Care Services involves overseeing the call center, scheduling appointments and guiding agent in their workflow. To be qualified for this position, individuals have an associate degree, previous supervisory experience and strong organization skills. The Center for Health Care Services offers counseling and resources to those struggling with addictions, mental health, intellectual or developmental disabilities.

Related: Building Skills To Be a Great Call Center Employee

5. Cano Health

Average salary: $52,000–$71,000 per year

Cano Health offers a call center quality assurance supervisor position to manage the training coordinator and quality assurance analyst. This position also involves reviewing the quality of work using a call recording system, developing quality strategies and creating reports to track progress in agents. Requirements for this position include at least six years of call center or quality assurance experience, knowledge of medical terminology and strong written communication skills. Cano Health is one of the nation's leading health care services providers for Medicaid and Medicare patients.

6. Olive.com

Average salary: $45,000–$75,000 per year

The licensed property and casualty (P&C) insurance agent role at Olive.com consists of creating positive relationships with customers. This includes handling inbound and outbound calls, using active listening to present additional opportunities and helping customers select the best coverage for their vehicles. For this role, Olive.com wants someone with at least two years of call center and sales experience, strong communication skills and familiarity with CRM interfaces. Olive.com is a leading payment service and online vehicle protection plan company.

Related: 8 Common Call Center Interview Questions (With Example Answers)

7. Jerry Financial and Insurance Services

Average salary: $75,000 per year

Jerry Financial and Insurance Services offers inbound insurance sales representative and account representative positions for those looking to become part of a fast-growing startup. These roles involve taking inbound calls from customers and assisting them in saving time and money on their insurance. They want employees with previous experience in offering customer service in a call center environment. Other requirements include having the ability to multitask, being empathetic and possessing strong verbal communication skills.

8. PenFed Credit Union

Average salary: $41,300–$78,150 per year

PenFed Credit Union has a remote lead mortgage ops loan care rep position for those looking for a leadership role in a call center setting. Responsibilities include offering team members guidance on how to handle calls. It also includes reviewing call summaries for communication gaps, recommending corrective action and monitoring the workflow of calls. PenFed Credit Union is a financial services company offering checking, savings, credit cards, mortgage and other related solutions.

Related: 6 Types of Call Centers and Their Purposes

9. CentralBDC

Average salary: $30,000–$96,000 per year

The inside sales representative position at CentralBDC offers individuals the chance to make a high salary. In this role, professionals provide customer service on inbound and outbound calls to close sales. Some requirements for this position include having at least two years of customer service or consultative sales experience, a desire to implement feedback, the ability to adapt communication to different situations and reliability. CentralBDC is one of the largest privately-held business development companies (BDC) specializing in the automotive industry.

10. AE Realty

Average salary: $100,000 per year

AE Realty employs inside sales agents in its San Antonio location. Responsibilities for this position include managing inbound sales inquires to convert leads to appointments. The company requests job candidates are positive, independent and proactive. They are also looking for someone with strong phone skills and the ability to learn real estate marketing technologies quickly. AE Realty is a realtor company based out of the north side of San Antonio helping individuals buy, sell and lease homes.

11. Jaguar Land Rover Boerne

Average salary: $36,000–$120,000 per year

The BDC associate role at Jaguar Land Rover Boerne consists of taking all overflow inbound service calls and assisting customers with appointment scheduling to visit the dealership. Qualifications include a high school education, at least one year of customer service and sales experience and a driver's license. Jaguar Land Rover Boerne is a new and pre-owned Jaguar auto dealership.

Related: How To Write a Cover Letter for a Customer Service Call Center Role (With Template and Example)

12. New American Funding

Average salary: $53,966–$126,058 per year

New American Funding has a hybrid loan officer position for those looking for a call center role. This position involves taking live inbound calls from the company's generated marketing leads and networking with potential customers. The company requests that applicants have a desire to succeed in a sales environment and a current Nationwide Mortgage Licensing System (NMLS) license. New American Funding is a direct mortgage lender providing a variety of mortgage loan options.

13. Ideal Concepts Inc.

Average salary: $50,000–$150,000 per year

The remote health insurance sales agent job at Ideal Concepts Inc. consists of answering inbound and outbound calls for the company. To perform this job, obtain at least five state licenses, have access to a computer with broadband internet and be a quick typer. Ideal Concepts is a technology and marketing company offering insurance sales platforms with access to leads and a dialer.

Additional companies offering high-paying call center roles in San Antonio

Here are some more companies offering high-paying call center roles in San Antonio, Texas:

  1. S&P Data: $60,000 per year

  2. Team Kristen Schramme: $36,000–$65,000 per year

  3. Quality Contact Solutions: $65,000–$80,000 per year

  4. McCombs Ford West: $35,000–$85,000 per year

  5. Morgan Buildings: $50,000–$100,000 per year

  6. Champion Homes: $60,000–$100,000 per year

  7. Aflac: $22,801–$131,684 per year

Please note that none of the companies mentioned in this article are affiliated with Indeed.

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