Finding a Job

How To Use the Work Happiness Score on Indeed Company Pages

March 29, 2021

When searching for a job, many factors go into deciding on which opportunities you’ll apply and interview for, and eventually accept. One of the more important things to consider is the company itself. You might ask yourself questions such as:

  • Do the company’s values align with my own?
  • What’s the culture like?
  • What’s the company’s leadership style?
  • How much autonomy does my team have to make decisions about how we work?

Answers to these questions can help you understand whether or not you’ll be happy in your new workplace. We spend a large portion of our lives at work, so it’s important that we feel satisfied, challenged and generally content. Indeed’s mission is to help people get jobs—so we’ve developed a new feature on Company Pages to research and rate happiness at different companies to help find the right fit for you.

In this article, we’ll discuss the new Work Happiness Score and how you can use it to take the next step in your career.

What is the Work Happiness Score?

The Work Happiness Score is a company rating that shows how people feel at work. The number you see is based on the response to the question “I feel happy at work most of the time”. This question is asked on a five-point scale (where 1 means strongly disagree and 5 means strongly agree), and the resulting scores are represented on a scale of one to 100.

In addition to overall happiness, the methodology identifies 12 other drivers of happiness at work which are calculated through the same process:

  • Compensation - Am I paid fairly?
  • Flexibility - Does my work location and hours fit my schedule?
  • Support - Am I given encouragement?
  • Appreciation - Am I valued as a person?
  • Belonging - Do I feel a sense of inclusion?
  • Achievement - Do I meet my goals?
  • Learning - Am I acquiring knowledge?
  • Purpose - Is my work important?
  • Trust - Do I trust my company?
  • Management - Do I receive the support to succeed?
  • Inclusion - Is my company respectful of all people?
  • Energy - Does my work excite me?

How can you use the Work Happiness Score?

Our research has found that what makes us truly happy is not limited to traditional measurements, like compensation. What makes us happy involves other, less tangible elements, such as appreciation, sense of belonging and energy.

The Work Happiness Score offers a new lens for company research, digging deeper than traditional employee reviews and providing context beyond compensation, benefits and perks. Company Pages will now provide data around how employees genuinely feel about working for their company (and why).

You can use the Work Happiness Score when researching companies and potential employers to find the best possible fit for you. You’ll get answers to questions from current and past employees, such as…

  • Do they feel that their company shares their values?
  • Does the company act on those values?
  • Are the company values apparent in everyday work?

While it can feel tempting to take an offer based on pay and benefits (especially if you’re looking for a way out of a job you don’t like), waiting to find the best organizational fit for your career goals and personal values will give you a better chance of happiness and satisfaction in your job.

How will companies be measured?

When you fill out the work happiness survey about your company, you’ll be asked to rate the following statement on a scale from one to five (one meaning strongly disagree, five meaning strongly agree): “I feel happy at work most of the time.”

You will then be asked to rate the statements for each of the 12 dimensions listed above on the same scale of one to five. A company must have 20 completed surveys before a score appears on their company page. We’ve collected Work Happiness Scores for over 6,500 companies, including over 80% of the Fortune 500.

Why is this measurement important?

The Work Happiness Score will help you make more informed decisions to find and compare companies based on this important measurement. Is professional growth important to you? Find an organization where employees report a high learning score. Are you looking for a welcoming environment? Look for companies that rank highly in inclusion.

Jobs are certainly a significant part of our lives. Our job is often our largest investment of time and emotional capital. It’s important that we find a position that represents much more than just a paycheck. That starts with working at a company that makes you happy.


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