Commonly Asked IT Tech Interview Questions (With Sample Answers)

By Indeed Editorial Team

Published March 29, 2021

The technology sector is a competitive field that is constantly changing, which is why it's imperative that you take steps to showcase your strengths, experience and skills during the hiring process. A great way to do this is by reviewing common technician interview questions and preparing your answers to them. In this article, we list some of the most commonly asked IT technician interview questions, provide sample answers and explore tips that can help you prepare for your next interview.

General questions

Regardless of the industry or position you're interviewing for, you can expect hiring managers to ask certain general questions, such as:

  • Tell me about yourself.

  • How would your colleagues describe you?

  • What makes you unique?

  • What motivates you?

  • Why do you want to work for this organization?

  • What do you like about this role?

  • What are you most passionate about?

  • What are your greatest strengths?

  • What are your greatest weaknesses?

  • Why are you leaving your current role?

  • What are you looking for in a salary?

  • Do you have any questions for me?

Related: 125 Common Interview Questions and Answers (With Tips)

Questions about experience and background

Employers want to learn as much as they can about your experience and expertise, which is why they ask questions like:

  • How do you remain current on the latest technology trends?

  • How do you continue to develop your professional skills?

  • What programming languages have you used?

  • What knowledge and skills do you have that make you a good fit for this industry?

  • Do you have any technical certifications?

  • What are your strengths and weaknesses when it comes to IT programs and protocols?

  • Tell me about your troubleshooting process.

  • If a company works with large amounts of data, which processors would you recommend?

  • Describe the extent of your professional experience in IT roles.

  • Tell me about the kinds of virus issues you've encountered in your career and how you handled them.

Related: Technical Interview Questions and Example Answers

In-depth questions

In order to evaluate your work ethic and how you handle certain situations, your interviewer might ask some behavioral or situational questions:

  • Describe a time when you experienced a professional setback. How did you respond?

  • In your opinion, what qualities should an effective project or team leader possess?

  • How do you accomplish tight deadlines?

  • This role can be demanding. How do you manage high work volumes?

  • Tell me about your most recent IT project. What were your responsibilities?

  • What measures would you take to ensure consistency in production and quality?

  • Based on the job description, what do you think your daily responsibilities would be in this role?

  • What challenges would you expect to face in this role?

  • Tell me about a time when you were able to improve an original design.

  • Describe a time when you applied your technical expertise practically.

Related: 13 Common Technical Interview Questions (With Tips and Example Answers)

Technician interview questions with sample answers

Here are some IT technician interview questions and answers that can help you craft your own responses:

If you could change one thing about being a technician, what would it be and why?

When interviewers ask a question like this, they're usually hoping to understand your values and whether they align with the company's culture. In most cases, it's a good idea to mention your favorite aspect of the job and something that challenges it. It's helpful to gain as much information about the employer as possible before your interview, such as the organization's work environment, processes and preferred tools. Aside from helping you develop an effective answer, this information can give you the chance to evaluate whether the company is a good fit for you.

Example: "One of my favorite aspects of being a technician is that I get to make people's jobs and lives easier by helping organizations run efficient systems. Because I enjoy helping users become more efficient and effective, it's especially frustrating when system maintenance or upgrades disrupt other people's jobs. Sometimes it's unavoidable, but I do everything in my power to avoid interrupting other people's workflow."

Which resources do you use the most as a technician?

Hiring managers often ask this question so that they can assess a candidate's enthusiasm for the role, knowledge of IT tools, technical expertise and general engagement in the IT industry. Additionally, they may want to find out whether you like the software, operating system and hardware that their organization uses. In your answer, communicate which resources you use and why. It's also a good idea to note the situations when certain tools are most effective and their benefits and drawbacks.

Example: "There are so many IT resources available, and some are more effective than others, but I probably use Microsoft TechNet most often. It's an incredibly informative online resource for professionals in the IT industry. The site offers training opportunities, a wiki, an extensive library and forums. The forums have been especially helpful when I've encountered tough issues because they give you access to other professionals that can provide insight, give recommendations for effective resources or even teach you how to resolve the issue."

In your opinion, why is it important for technician's to stay current on the most recent technology developments and trends?

IT is a fast-growing industry with improvements and developments happening almost constantly. An effective technician understands this and actively invests in their professional development through research and training. Aside from explaining why it's so important, you can showcase your passion for the role and commitment to your career by mentioning your involvement in online communities, the industry-specific social media feeds that you follow and the technical blogs that you read.

Example: "In this profession, staying up-to-date on the newest research and innovations is vital. Our clients expect us to be experts in the technology sector because it allows us to troubleshoot issues effectively. I invest a lot of time networking with other IT professionals, reading technology blogs and researching the latest tech developments."

Related: 6 Common IT Interview Questions (With Example Answers)

Interview tips

You can ensure that you make a good impression by following these best practices:

  • Research the company. Learn about the organization and the department you're applying for by studying their website, social media profiles and mentions in the media. You can then use the information you gather to craft answers and questions that align with the company's values and goals.

  • Rehearse possible answers. Reviewing standard and technical interview questions can help you prepare answers ahead of time. As a result, you can ensure that you adequately communicate that you are an ideal candidate for the position.

  • Prepare questions for the interviewer. At the end of most interviews, the hiring manager asks if you have any questions for them. By thinking of questions ahead of time, you can showcase your preparedness and interest in the position.

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