Quality Assurance Specialist Resume Examples and Template for 2023

Updated September 11, 2023

Working as a quality assurance specialist involves careful attention to detail and industry-specific knowledge to ensure the adequate delivery of a product or service. Hiring managers want to see that candidates have the skills and experience to perform all duties in the posted job descriptions. If you want to become a quality assurance specialist, you can benefit from understanding how to format your resume and what elements to include.

In this article, we highlight five key skills to include on a quality assurance specialist resume and provide two example documents. Once you understand how to create a resume for a position as a quality assurance specialist, you can upload a resume file or build an Indeed Resume to start searching for a job.

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Quality Assurance Specialist Resume Examples

Ivy Haddington
Seattle, WA | 206-555-0125 | ihaddington@email.com
A dedicated Quality Assurance Specialist with a background in chemistry. Has work experience as a pharmacy technician and has worked in QA for a large pharmaceutical corporation.
West Laurel University
Bachelor of Science in Chemistry
Dennis Pharmaceuticals, Inc., Seattle, WA, Quality Assurance Specialist
August 2018 – Current
  • Provide assistance to production staff
  • Locate defects and log them in production documents
  • Apply knowledge of chemistry in lab testing settings
  • Record various measurements for different product attributes
  • Create training manuals for new staff members
Lewis and Country Pharmacy, Seattle, WA, Pharmacy Technician
January 2017–August 2018
  • Maintained a safe working environment by complying with pharmacy protocols
  • Prepared labels and calculated quantities for various medications
  • Offered support by assembling, stocking and distributing medications
  • Certified Pharmacy Technician
  • Chemistry
  • Lab testing
  • Critical thinking
  • Customer service
  • Decision-making
  • Project management
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5 skills to include on a quality assurance specialist resume

Here are five skills that can be useful to include on a quality assurance specialist resume:

1. Industry-specific technical knowledge

Quality assurance specialists are important employees in various fields, so you may benefit from having different technical knowledge. For example, some quality assurance specialists work in the IT industry. For this kind of work, they may need ample knowledge of software, hardware and communication systems. Depending on the company they work for, they may need certifications in specific programs or equipment.

Other industries that quality assurance specialists work in may include the pharmaceutical, e-commerce or manufacturing industries. Professionals in the pharmaceutical industry may be responsible for testing new medications and ensuring that their composition and packaging meet the company's standards. Others may work in the e-commerce industry, where they're responsible for testing the functionality of children's toys or exercise equipment.

Related: 10 Types of Technical Competence and Examples

2. Empathy

Even though a position as a quality assurance specialist is highly technical, it also requires empathy. Empathy can help this professional understand problems from a customer's point of view. Even if the quality assurance specialist doesn't use a company's product or service in their everyday lives, they can try to understand what the average customer needs. They can also understand how malfunctions in a product or service can affect a customer's satisfaction or productivity and work to devise solutions.

Related: Sympathy vs. Empathy: Key Differences and How To Use Them at Work

3. Verbal and written communication

A quality assurance specialist can benefit from strong verbal communication. This can help them explain process improvements to other employees so that they can all commit to implementing quality standards. This professional also has adequate written communication skills that help them create reports that other employees can reference in the future.

Related: Communication Skills for Career Success

4. Multitasking

Multitasking is the ability to manage multiple tasks at one time during a certain period. It's essential for quality assurance specialists to have multitasking skills, as they may have multiple responsibilities at once. For example, they may have to identify production issues on a new project while creating a summary report for a previous project. Quality assurance specialists need to complete all tasks on their agenda without sacrificing quality standards. They can also benefit from understanding when to delegate duties and what tasks to prioritize.

Related: The Art of Multitasking: Definition + 25 Examples

5. Attention to detail

Working as a quality assurance specialist requires great attention to detail. These professionals implement every detail of a company's specifications to ensure they meet quality standards. Careful attention to detail prevents the need for revisions in the future and minimizes interruptions in supply chains.

Common skills

  • Microsoft Office programs like Visio and Project

  • Time management

  • Analytical thinking

  • Problem-solving

  • Organization

  • Detail orientation

  • Written communication

  • Verbal communication

  • Agile development

  • Test case management

Common certifications

  • Certified Quality Auditor

  • Microsoft Office Specialist

  • Certified Quality Engineer

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Related: Big Picture vs. Detail-Oriented Thinking (With Examples)

Please note that none of the companies mentioned in this article are affiliated with Indeed.

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