How To Write an Administrative Support Resume (With Example)

By Indeed Editorial Team

Published April 25, 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Administrative support professionals play an important role in an organization and ensure that other employees perform productively. If you're interested in becoming an administrative support professional, submitting a strong resume can help you distinguish yourself from other candidates and highlight why you're right for the role. Understanding how to highlight your strengths and list your professional credentials can help you impress a hiring manager and receive an interview. In this article, we review what to include in an administrative support resume, describe how to write this document and provide a template and example to assist you as you write.

Related: FAQ: What Does an Administrative Support Specialist Do?

What to include in an administrative support resume

When writing an administrative support resume, there are several important details you can include to ensure that you're presenting your relevant credentials and highlighting why you're a good fit for the position. A hiring manager may prefer a resume that includes your academic background, professional experience and unique skill set. Here are the elements you can include on your resume:

  • Header: At the top of the page, add a header that includes your contact information, such as your full name, phone number, email address, the city and state where you live and a professional website or online portfolio if applicable.

  • Professional summary: Add a professional summary to the beginning of your resume and outline the credentials and skills you can bring to the position and introduce why you're the right candidate for the role.

  • Work history: Outline your professional background on your resume by listing the previous roles you've held, adding the name of the organization you worked for and describing the job duties you handled.

  • Skills: After highlighting your work history, you can add a list of the hard, soft and industry-related skills that make you qualified for your prospective role as an administrative support professional.

  • Education: Feature your academic credentials after discussing your skills, and include the degrees you've earned and the academic institutions where you received them.

  • Certifications: If you have relevant professional certifications, you can feature them at the end of your resume by adding the certification title and the year you obtained or renewed it.

Related: How To Get an Administrative Assistant Job Step by Step and Best Tips

How to write an administrative support resume

Here's a list of steps you can follow when writing an administrative support resume:

1. Reread the job description

You can prepare to write your resume by reviewing the job description and identifying the credentials and capabilities your prospective employer is looking for in a candidate. This can help you identify the skills and academic qualifications the role requires and allow you to ensure that you're a good fit for the role. Adding this information to your resume can help you gain the hiring manager's attention and demonstrate that you're prepared to handle the responsibilities of your prospective position.

Related: 8 Must-Have Administrative Assistant Skills

2. Add your contact information

You can begin your resume by adding a header with your contact information to the top right, left or center of the page. Make sure to include your full name, phone number, email address, the city and state where you live and a link to your professional website or portfolio if applicable.

It's important to add these details so a hiring manager knows how to reach you if they want to schedule an interview or follow up about your application. Consider adding your full name in a bold font, so it's easy for the reader to identify and remember. This may be especially important if they're considering several candidates for the position.

3. Create a professional summary

Beneath your header, add a one to two sentence professional summary. You can use this statement to provide an employer with an overview of your relevant industry experience, academic credentials and role-related skills.

This can act as an introduction to the rest of the document and provide a hiring manager with a description of who you are as a professional and the value you can bring to their organization. Since this is a brief statement, make sure to only feature details that relate to the responsibilities of an administrative support professional, and highlight that you're the right candidate for the position.

4. List your work history

When you're applying for a position as an administrative support professional, an employer likely wants to know more about your professional background, so it's important to list your work history on your resume. Make sure to highlight any experience you have in this field and list previous positions you've held in administrative support.

When listing your previous roles, begin by adding the job title and the dates of your employment. On the following line, you can add the name of your employer and the city and state where the organization is located. Beneath each position, add a bulleted list of the job duties you performed and the positive impact they had on the department or company. Begin each bullet point with an active verb to gain the reader's attention.

5. List your relevant skills

Below your work history, include a list of your hard, soft and industry-related skills. You can reference the job description to identify the skills they're looking for in a candidate and add these competencies to your resume when applicable. Here are some common skills that administrative support professionals possess:

  • Organization: Organizational skills can help administrative support professionals execute several tasks simultaneously and manage multiple pieces of information at the same time, which can be a valuable part of their role. These competencies may also be useful when overseeing an executive's calendar or retrieving and storing the company's files.

  • Verbal communication: As an administrative support professional, your role may require you to communicate with the company's leaders, such as managers and executive, other employees and valuable stakeholders. This means that it's important to possess strong verbal communication skills so you feel comfortable sharing your ideas in person and over the phone.

  • Critical thinking and problem-solving: Administrative support professionals may be responsible for streamlining an executive's strategies and implementing new processes. This means it's important that they possess the critical thinking skills required to recognize areas of improvement and the problem-solving capabilities required to create successful solutions.

  • Computer skills: Depending on the professional environment, administrative support professionals may rely on technology to manage schedules, review internal processes and input data. Possessing strong computer skills, including competency using browsers, operating systems and software, can help these employees handle their job duties with ease.

  • Attention to detail: Attention to detail can assist you with a variety of job tasks as an administrative support professional, including sending professional emails or drafting documents without any spelling or grammar mistakes and entering performance data accurately. This skill is also important when submitting reports.

6. Add your academic credentials

In addition to your unique skills, an employer may want to know more about your academic credentials, so it's important to add this information to the document. While it may differ depending on the employer, hiring managers typically look for candidates who have an associate's degree. However, if you're applying for a senior position, an employer may require you to possess bachelor's degree in a relevant field.

Common college majors for students interested in becoming administrative support professionals include business, business administration and human resources management. When you're adding this information to your resume, include the title of your degree and the academic intuition you attended. If your graduation date is within the last three years, you can add this information as well.

Related: What You Can Do With an Administrative Assistant Degree

7. Proofread and review

After completing a draft of your resume, you can proofread it for any spelling or grammar mistakes, and make revisions when necessary. Submitting an error-free document allows you to showcase your keen attention to detail and demonstrate that you take your prospective role seriously. If you want a second opinion, consider sharing it with a trusted friend or colleague to receive their feedback and ensure that you describe your capabilities and accomplishments adequately. Once you're satisfied with your resume, submit it to a hiring manager along with any other application documents.

Administrative support resume template

Here's a template you can follow when writing an administrative support resume:

[Full Name]
[Phone number] | [Professional email address] | [City, State] | [Professional website]

Professional Summary

[Brief summary that mentions your core competencies, work experience and career achievements]

Work Experience

[Job Title], [Start date–End date]
[Company Name], [Location]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

[Job Title], [Start date–End date]
[Company Name], [Location]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

[Job Title], [Start date–End date]
[Company Name], [Location]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

Skills

[Relevant skill] | [relevant skill] | [relevant skill] | [relevant skill]

Education

[Degree earned]
[Institution name], [Graduation year if you graduated in the past three years]

Certifications

  • [Certification, with date received/renewed]

  • [Certification, with date received/renewed]

Related: How To Write an Administrative Assistant Resume Objective (With Template and Examples)

Example of an administrative support resume

Consider this example of an administrative support resume when you write your own:

Carmen Miles
555-555-5555 |Carmen.Miles@email.com | Boulder, CO

Professional Summary

Enthusiastic and goal-oriented professional with five years of experience in an administrative support role. Highly-skilled in written and verbal communication, organization and time management and passionate about creating innovative solutions to corporate issues to ensure that all employees improve their productivity and performance.

Work Experience

Administrative Support Specialist, March 2016–Current
TechoLogics Development Corporation, Boulder, CO

  • Create and implement efficient workflow processes to improve the office's overall productivity and increase effectiveness

  • Discuss corporate goals with employees across all internal departments through frequent status updates and communication

  • Onboard and train new employees to ensure they understand company expectations and regulatory requirements

  • Monitor professionals' weekly goals and productivity to identify strategies that may benefit from improvement and revision

  • Manage executives' schedules and ensure they're on time and prepared for meetings with external stakeholders

Human Resources Intern, January 2015–February 2016
MCD Solutions, Littleton, CO

  • Drafted, reviewed and submitted correspondence for leaders in the HR department and kept documentation of responses and employee requests

  • Coordinated and attended onsite and offsite meetings and interviews

  • Managed the schedules of HR leaders and provided them with meeting reminders and other time management assistance

Skills

Organization | Time management | Microsoft Word | Verbal communication | Strategic planning

Education

Bachelor of Arts in business administration
University of South Winds

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