How To Write a Patient Services Specialist Resume in 5 Steps

By Indeed Editorial Team

Published May 6, 2022

When a patient services specialist applies for a new job, they typically submit a resume along with the rest of their application materials. Resumes are important documents because they list your qualifications and showcase why you're a fitting candidate. If you're pursuing a patient services specialist career, it might be beneficial to learn how to write an effective resume.

In this article, we discuss how to write a patient services specialist resume by explaining what to include in one, listing five steps to write this document and providing a resume template and example that you can use as reference.

What to include in a patient services specialist resume

Here are some important components to include in a patient services specialist resume:

  • Experience: Usually, employers like to hire candidates who have some background in the healthcare field. It's important to include your experience on your resume to tell the hiring manager that you're a qualified candidate.

  • Quantifiable tasks: Examples of tasks you've accomplished help hiring managers envision who you are as an employee. Try to add examples to your resume by using numbers and statistics when describing your job duties.

  • Keywords: Keywords are words and phrases that employers repeat on the job description to show what they're looking for in a candidate. Try to use keywords when writing your skills section and your professional summary.

Related: What Does a Patient Representative Do? (Plus How-to Guide)

How to write a patient services specialist resume

Here are five steps you can take to write a patient services specialist resume:

1. List your contact information

To start your resume, list your contact information at the top of the document. First, state your full name, followed by your phone number, professional email address and your city and state. Your contact information helps the hiring manager identify you and remember who you are. If they'd like to hire you or schedule an interview with you, they can do so through your contact information.

Related: 6 Universal Rules for Resume Writing (With Video)

2. Write a professional summary

After you list your contact information, write a professional summary. A professional summary is a brief paragraph that summarizes yourself as an employee. This can include your years of experience, level of education and skills. This is also a beneficial way to add keywords to your resume. Some people use their professional summary to describe what type of job they're seeking.

Related: What Does a Patient Access Representative Do? (With FAQ and Sample Job Description)

3. Add your work experience

Next, add your work experience. This section is essential for a resume because it lists your credentials, showing the hiring manager that you're a capable employee. Start by listing your most recent position, the dates you worked there and the name and location of the company. Then, create a bulleted list to describe your job duties. Try to include examples and use strong language to display how you helped in your previous roles. If you've had more than one job, list them in reverse chronological order.

Related: 17 Types of Hospital Jobs To Explore

4. Include your education

Once you've added your work experience, include your education. Writing about your education tells the employer that you've received formal training in your field of study. First, add the degree you earned. Then, list the name of the academic institution and the date you graduated. You can also include other accomplishments, such as certifications and licenses, in this section.

Related: Patient Service Representative Interview Questions (With Sample Answers)

5. Make a skills section

Finally, make a skills section. A skills section tells the employer that you have the necessary abilities to be a patient services specialist. In this list, try to include both hard and soft skills. Hard skills are physical abilities, while soft skills are personality traits. You can also list keywords in this section. Here are some common patient services specialist skills you can include on your resume:

  • Organization

  • Computer proficiency

  • Communication

  • Medical terms

  • Insurance knowledge

Related: 10 Resume Writing Tips To Help You Land a Job

Template of a patient services specialist resume

Consider using this template of a patient services specialist resume to help you create your own:

[Full Name]
[Phone number] | [Professional email address] | [City, State]

Professional Summary

[Brief summary of job role skills, experience and goals]


[Job Title], [Start date–End date]
[Company Name], [Location]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

[Job Title], [Start date–End date]
[Company Name], [Location]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]

  • [Strong verb] + [job duty] + [impact]


[Degree earned]
[Institution name], [Graduating year]


[Skill related to job role] | [Skill related to job role] | [Skill related to job role]

Related: How To Write a Resume in 10 Steps

Example of a patient services specialist resume

Here's an example of a patient services specialist resume to use as a guide:

*Eddie Nichols
374-555-4922 | | Benson, IN*

Professional Summary

Dedicated and empathetic patient service specialist with three years of experience and impressive communication, time management and critical thinking skills. Seeking a position at a hospital to provide quality care for patients.


*Patient Services Specialist, April 2020–Current
North Community Hospital, Benson, IN*

  • Conduct surveys for patients to evaluate the care they received

  • Assist patients to ensure they're comfortable

  • Monitor phone calls and respond to emails

  • Maintain patients' medical records

  • Collaborate with nurses and doctors

*Patient Services Specialist, March 2019–March 2020
Hunter Medical Clinic, Center Pointe, IN*

  • Provided explanation of benefits to patients

  • Resolved patient inquiries and appointment details

  • Performed site evaluations and team audits


Bachelor of Science in nursing
Spring State University


Computer Proficiency | Collaboration | Knowledge of Insurance Policies | Organization | Communication | Analysis

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