Coming up with the skills that most accurately describe you and your qualifications is an important part of your job search. By identifying what you have to offer to a company as a professional you can begin seeking out the right opportunities for you. This article will define a restaurant manager's job responsibilities, suggested skills that are important for a restaurant manager to have, and additional advice on how to implement these skills to enhance your job prospects.
What does a restaurant manager do?
A restaurant manager is responsible for overseeing all restaurant operations to continue promoting successful business tactics. They hire and train staff, handle the restaurant budget, work with kitchen staff to revamp menu items, ensure that all equipment and procedures are up to code, monitor inventory, communicate with vendors and solve customer complaints.
11 examples of restaurant manager skills
A restaurant manager's many responsibilities also require a diverse skill set to complete their role effectively. The following skills can be highlighted on a restaurant manager resume:
1. Verbal communication skills
As a restaurant manager, you need to be able to effectively communicate with your staff, suppliers, the restaurant owner and customers. Having great verbal communication skills can make your job easier and help your business thrive. Listing this as a skill on your restaurant manager resume demonstrates to potential employers that you can relay accurate information to subordinates in order to complete a task.
2. Interpersonal communication skills
The role of a restaurant manager requires communication with a diverse group of people. Restaurant managers are expected to be in communication with kitchen staff, waiters, front of house staff, the restaurant owner, suppliers and customers. This means that a manager must have healthy relationships with each of these groups in order for the restaurant to function properly. Interpersonal skills tell an employer that you can manage professional relationships effectively.
3. Customer service
As a restaurant manager, you may be expected to check on customers throughout the dining service, answer questions and come up with solutions to customer-related issues. Listing customer service as one of your skills demonstrates to an employer that you have experience in fostering good customer relationships.
Being team-oriented is a skill that a restaurant manager should utilize to best communicate with their staff. By calling yourself team-oriented, you are telling an employer that you understand how the work of one person can affect the overall outcome of a business.
A restaurant manager has many complex responsibilities including keeping everything organized. A potential employer could be looking to see if a candidate not only can run a business but keep it well organized.
This is a skill that could be instrumental in a restaurant manager's ability to oversee a successful business. In this role, you could be tasked with completing inventory while also contacting suppliers, or working on a monthly budget plan while coordinating menu changes with the kitchen staff. Regardless of how many tasks you have at a time, you should be able to identify and prioritize them accordingly.
How you approach workplace problems could be a factor in whether or not an employer considers you for a restaurant manager position. By including problem-solving as one of your restaurant manager skills, you are implying to a potential employer that you have experience in identifying and coming up with solutions to workplace problems.
The job of a restaurant manager is not solely based on business analytics. As a restaurant manager, you should have a creative energy that inspires appropriate menu changes, marketing plans and restaurant decor to make sure your business stays current.
Recordkeeping is an important business practice. Putting a technical skill like this on your resume implies that you have experience keeping detailed and organized financial records, addressing your budgetary habits, supplier invoices and other materials that can be reviewed when evaluating your business tactics.
10. Profitable thinking
This skill implies your ability to weigh the importance of business decisions against how they will affect your business in the long term. By listing profitable thinking as a skill on your resume, you are demonstrating to employers that you make calculated decisions based on prospective outcomes.
11. Commercial awareness
In your inclusion of commercial awareness as one of your acquired skills, you are showing an employer that you keep up with industry topics, and alter your business according to those industry trends. This is a useful skill to showcase your skill set beyond daily restaurant operations. It demonstrates that you are an individual who can see the big picture and apply it to your unique setting.
How to improve restaurant manager skills
The following tips can help you evaluate and apply these skills in your personal life.
- Instill your own inventory system. To practice your organization skills, try creating an at-home inventory system. Take note of what food you have and what food you need, how much your groceries cost you and the average amount of time before you need to "order" more food. This can help give you a sense of the preparation and detail needed to keep a restaurant stocked up.
- Participate in volunteer opportunities. If you know you could improve your customer service skills, you can get some more practice by volunteering at local community events. Through interacting with even participants you can get a better understanding of how to approach customer issues and how to react to them.
- Practice prioritizing activities. To improve your multitasking abilities, practice prioritizing your weekly habits. Weigh the positive and negative outcomes against not going to the gym three times, or choosing to go without buying groceries for the week. This could help you think in terms of how these choices will affect you and your home life and it can be further applied to your restaurant manager job.
Restaurant manager skills in the workplace
The following list will show you how to implement your skills to the restaurant business.
- Focus on improving workplace relationships. Continuously make an effort to evaluate your workplace relationships, how well you are communicating your needs to your staff and how often they voice their needs to you.
- Schedule monthly brainstorming meetings. To instill creativity and get feedback on business operations, hold monthly staff meetings where your staff can provide creative ideas to improve the restaurant or give them the opportunity to address any dysfunctional components that should be changed to aid the restaurant's success.
- Research industry trends. Stay up-to-date with the restaurant industry and its trends, read articles and see what can be applicable to your current business model to help the restaurant evolve with the times. This can not only help you gain more knowledge on industry practices but it can also help your business better adapt to changes in the industry.
How to highlight restaurant manager skills
By including the most relevant industry skills on your resume, cover letter and job interview you can increase your employability. Here are specific ways to incorporate these skills into your application.
Restaurant manager skills for resume
In order to present your qualifications in a way that employers will notice, place your skills section at the top of your resume. Be sure to include both skills that were listed in the job posting, and any of the above skills that you think match your experiences.
Related: Restaurant Manager Resume Samples
Restaurant manager skills for cover letter
Your cover letter is a chance to elaborate on the key points of your resume and tell an employer why you would be a good fit for their company. Use the skills that you compiled from the above list and the job description to guide your cover letter.
Restaurant manager skills for the job interview
Your interview with a potential employer is their chance to see if your skills match your in-person appearance, while it is your chance to show that you do have the skills mentioned in your application materials. Use questions directed toward your previous professional experiences to highlight your qualifications, and present yourself in a personable manner.