Resumes & Cover Letters

How to Best Craft an IT Technician Resume (Using a Template and Example)

February 22, 2021

Information technology is a scientific, logical and creative industry with a robust outlook. To get a job in this field, a person's resume needs show their unique skills and abilities. Whether you are designing your IT technician resume for the first time or trying to update an older version, using a template and example can help. In this article, we describe how to best outline a resume for an IT technician, explain the elements to include and offer a template and example for your reference.

What is an IT technician?

IT technicians are professionals in the computer science industry who offer support in a variety of areas. At work they can act as a part of an internal team of developers and designers, collect data and provide analysis, assist in software implementation and equipment and network handling or provide external desktop support to clients. They often install equipment, run system checks, configure computer code and systems.

Read more: What Is an IT Technician? Job Description, Salary and How To Become One

How to write an IT technician resume

Here are 10 steps for creating a resume that highlights the specific qualities and abilities you have as an IT technician:

1. Focus on your potential employer

When applying for a job as an IT technician, focus on the needs of your potential employer by researching the company you're applying to. Search their company websites and examine their social media presence. You can gather information on the company's goals, mission and approach.

The 'employment opportunities' or 'careers' section on a company website regularly gives job descriptions and lists of essential duties for open positions. If this information is available, review the functions of the job you're applying to and compare the skills that an ideal candidate would have to your own. Tailor your resume so the skills and background you possess best reflects the specific needs of your potential employer.

2. Consider a modern two-column resume

Modern resume formats are contemporary and stylish. They update the single-font, monochromatic and traditional one-column format. Sometimes modern resumes boast design elements like colors, banners, graphics and borders. They also might feature an applicant photo and a two-column design for easy readability.

The organizational features of a two-column design or template works well for an IT technician resume because it creates a visual space to highlight your readiness for the unique aspects of this career. Here is an explanation of what to include in each column of your IT technician resume:

  • Narrow column: The narrow column is typically on the left side. Use the top portion of this column to list your basic information. This is also a good place to include an optional section and a sliding scale representing your soft skills.
  • Wide column: The wide column is typically on the right side. The job of an IT technician is heavily reliant on technical skill and ability. For this reason the wider column should include your professional introduction, your educational background, professional experience and a detailed list of your technical skills and abilities.

3. Fill out your basic information

The basic information section on your resume typically includes your name, phone number, email, address and the title of the position you hold. For an IT technician resume, this section should appear at the top of the narrow column. If you are submitting your resume online, you can also include a link to your professional webpage or LinkedIn profile to leverage the digital application process. Doing this allows you to showcase your technical skill and highlight your talents and abilities.

4. Include a Professional development section

A professional development section is an optional resume section. As an IT technician, it's important to stay up-to-date with technological updates and advancements. Including a professional development section in the narrow column of your resume shows your commitment and passion for the industry. It also lets your potential employer know you can navigate new tools and programs that you may encounter on the job. Here are four areas of professional development to consider including on your IT Resume:

  • Digital literacy: Digital literacy is the ability to navigate technology and other media. you've attended any courses, training sessions or online refresher classes on expanding digital literacy in the workplace, it's beneficial to include that on your resume.
  • Cloud computing: Cloud computing is the on-demand ability to store information or power systems. If you have participated in any courses, training sessions or online refresher classes in this area, include that on your resume.
  • Gamification: Gamification is the process of adding game machines and gaming elements to non-game environments. If you have attended any classes or training sessions relating to using the technical aspects of gaming for marketing or business, consider including it in this section.
  • Java capabilities: Java is computer programming language. If you have had any professional development or training in Java or any other software languages, be sure to include it in this section of your resume.

Related: 12 Differences Between C++ and Java Programming

5. Include a chart or scale for soft skills

A skills chart or scale is a resume trend that is increasing in popularity. These charts are visually appealing and easy to read, and using one can help organize your IT technician resume. The duties and functions of an IT technician are heavily reliant on technical skill and ability. However, interpersonal skills, communication and leadership are also important as well. Including a chart or scale for soft skills allows you to identify and highlight those abilities, while still making room for a robust list of technical abilities in the wider column of your resume.

Related: How to Display Skill Levels on Your Resume (With Tips and Examples)

6. Choose your introductory statement

Resume summaries, objectives and brand statements are types of short professional introductions. The introduction should appear at the top of the wider column of your resume. Here is a list of descriptions for these professional introduction types:

  • Resume summary: A resume summary is a two to four sentence professional introduction. It highlights your achievements, experiences and professional assets. Using a professional summary gives you a chance to show the hiring manager why your experiences and qualifications make you a good fit for the role.
  • Resume objective: Resume objectives are two to three sentence professional introductions that explain a person's career goals or reasons for applying to the job. Using a resume objective is especially beneficial for people who aspire to move up in position or want to make a significant career change.
  • Brand statement: A brand statement is a one or two sentence blurb that reflects your personal brand. It is an authentic statement that shows who you are and what you stand for at work. These phrases are memorable and often clever or catchy.

Read more: How To Create an Impactful Personal Branding Statement

7. Detail your education

The education section should follow your professional introduction. This is a place to share your formal education, which includes any degrees or certifications you may have. Be sure that the formatting you use for each of your educational experiences match. For example, if you choose to highlight the name of an institution or school in bold and put your dates of attendance in italics, then you should display any additional experiences in the same way.

8. Include relevant work experience

The section for your relevant work experience should directly follow your educational background. The language you choose in this section should be specific, actionable and measurable. Be sure to include a bullet point list of the duties and accomplishments for each role—these should highlight your abilities, knowledge and work ethic.

9. Describe technical skills you possess

The section for your technical skills goes in the wider column so you have space to elaborate on your abilities, and it should directly follow your relevant work experience. Remember, the skills you list are meant to showcase your technical ability, industry knowledge and unique talents. Here is a list of 10 skills to consider for your it technician:

  • Computer diagnostics
  • Knowledge systems
  • Software development
  • Software implementation
  • Hardware navigation
  • Coding ability
  • Application development
  • Knowledge of Python, Java and JavaScript
  • Cloud system management
  • Web design and web development

Read more: 51 In-Demand Tech Skills for Technology Careers

10. Add a photo

Adding a photo accents your resume. Hiring managers and recruiters receive multiple simultaneous applications. Inserting a photo is memorable, visually distinctive and offers the feeling of meeting face-to-face. If you are using a two-column resume format, you can insert a recent photo of yourself above your basic contact information.

Related: Tips for Creating a Unique Resume

Sample IT Technician resume template

Here is a sample IT Technician resume template for your reference:

*[Full name]
[Position title]

[Phone number]*
[Physical address line one]
[Physical addess line two]
[Email address]
[Professional social media or website]

*[Professional development or other optional section]
[Professional development or refresher course, dates of attendance]*
[Professional development or refresher course, dates of attendance]
[Professional development or refresher course, dates of attendance]
[Professional development or refresher course, dates of attendance]

*[Soft skills graph]
[Brief explanation of skills graph.]*
[Soft skill] [Number of stars, percentage or rating]
[Soft skill] [Number of stars, percentage or rating]
[Soft skill] [Number of stars, percentage or rating]
[Soft skill] [Number of stars, percentage or rating]

*[Your choice of professional introduction]
[Your two to four sentence professional introduction.]*

*[Education and credentials]
[Name of institution, dates of attendance]
[Degree, certification earned or accomplishment]*

[Name of institution, dates of attendance]
[Degree, certification earned or accomplishment]

*Work-related experience
[Name of company or employer]
[Position title]
[Dates of employment]*

  • [Duties, responsibilities or accomplishments]
  • [Duties, responsibilities or accomplishments]
  • [Duties, responsibilities or accomplishments]
  • [Duties, responsibilities or accomplishments]

*[Name of company or employer]
[Position title]
[Dates of employment]*

  • [Duties, responsibilities or accomplishment]
  • [Duties, responsibilities or accomplishment]
  • [Duties, responsibilities or accomplishment]
  • [Duties, responsibilities or accomplishment]

Skills and abilities

  • [Technical skill, industry knowledge]
  • [Technical skill, industry knowledge]
  • [Technical skill, industry knowledge]
  • [Technical skill, industry knowledge]
  • [Technical skill, industry knowledge]
  • [Technical skill, industry knowledge]

Example IT Technician resume

Here is an example IT Technician resume for your reference:

*Malcolm Fender
Lead Information Technology Technician

13 Cherry Blossom Lane
Bloomfield, NJ

*Personal Professional Development
Cyber Security Webinar, June 20th, 2020*
Data Mining Procedure In-Person Refresher, December 12th, 2020
Digital Literacy Leadership Tour, August 9th – August 15th, 2019
Mobile Application Development In-Person Seminar, September 8th, 2018

Leadership Skills Graph Here is a list of my top five leadership qualities using a five star rating system:
*Peer Communication * * * * **
*Creative Problem Solving * * * * **
*Team Building * * * **
*Public Speaking * * * **
*Innovation and Vision * * * * **

*Personal Brand Statement
Having trouble with cyber security, or need to debug your code? There's a Mack for that!*

*Educational Experience
DeVry University, August 2013 – May 2018
Bachelor of Science in Computer Information Systems*

*Raritan Valley Community College, September 2010 – May 2012
Associate of Science in Computer Science*

*Work-Related Experience
Forever Applications
Lead Information Technology Technician
June 2018 to Current*

  • Configures computer software systems
  • Troubleshoots mobile applications
  • Manages virtual desktop assistance for clients
  • Leads a team of four Junior IT Technicians

*Braverman Cyber Security Consultants
Technology Assistant
July 2012 – August 2013*

  • Installed and tested computer programs
  • Read and checked computer code for accuracy and errors
  • Completed troubleshooting protocol for computer systems
  • Cataloged data and analysis preformed by Senior Security Analysts

Skills and abilities

  • Engaging teaching methods for instruction in basic LAN and WAN hardware and software
  • In-depth knowledge of Java, Python and C++
  • Ability to integrate cybersecurity measures for cloud based programs and systems
  • Innovative web design and coding
  • Well-versed in multiple programming interfaces
  • Ability to use best practices for designing intuitive UI programs
  • Understanding of back-end computational software and systems


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