Starting a New Job

How To Open a Pet Store in 7 Steps

May 13, 2021

If you love animals and are skilled in creativity and entrepreneurship, consider opening a pet store. Starting a pet store can be an exciting opportunity for you to share your unique perspective about pet care. By providing high-quality products and services, conducting effective management and implementing engaging marketing strategies, pet store owners can gain financial success. In this article, we discuss the reasons to open a pet store, the pros and cons of opening one and seven helpful steps on how to open one yourself.

Why open a pet store?

There are many reasons a person might open a pet store, but it's often a way for animal fans to transform their interests into a paying job. Here are some reasons opening a pet store may be a beneficial choice for you:

  • Work with animals: Since most pet stores sell pets, opening a pet store can give you the opportunity to work with animals like dogs, cats, turtles and fish. Many people find a lot of happiness in caring for animals.

  • Enjoy your job: If you're passionate about providing pets with high-quality care and attention, opening a pet store can allow you to earn money doing something you love. You can also provide resources and advice to enable other people to take better care of their pets.

  • Gain financial success: Pet stores are very popular and can be lucrative business opportunities. This means that opening a pet store and operating it properly can result in a sizable profit.

  • Make others happy: Many pet store owners interact daily with pet owners and provide them with pet care support services. In addition, owning a pet store can help you enhance people's lives and make them happier by providing them with pets.

Related: How To Enjoy Work

Pros and cons of opening a pet store

Like any career, owning and operating a pet store comes with its advantages and disadvantages. However, by considering these, you can determine whether this career choice is right for you. Here are some pros and cons of opening a pet store:


Here are some benefits to starting a pet store:

  • Control your work: As the owner of a pet store, you don't have to report to anyone and have control over business operations, company policy, advertising methods and product selection.

  • Offer personalized services: You can offer specific, customized services to pet owners in your store. Holding one-on-one training sessions or pet-care classes can help you connect with customers and make them feel more welcome in your store.

  • Build relationships: If you enjoy talking to and helping people, owning a pet store gives you the opportunity to build personal relationships with people in your community. Many customers like to visit small, independently owned pet stores because they can get more personalized treatment, and the staff often has plenty of expertise on animals.

  • Practice creativity: When operating your own business, you can practice creativity and innovation when designing logos, interior spaces and store merchandise. Owning a store can give you the artistic freedom to choose colors, patterns and styles that express your unique personality and vision.

Read more: The Importance of Creativity in Business


There are some challenging components of opening a pet store, but by taking the proper steps, you can overcome them. Here are some cons to consider when thinking about starting a pet store:

  • Expensive: Opening a pet store can be a big investment upfront. However, you can consider getting small business financing to help cover the costs, and you can also apply for small business grant funding.

  • Time-consuming: Owning and operating a business is typically a significant time commitment, and owners often spend much of their time developing strategies to be successful, especially in the first few years. However, if you're passionate about pet care and want to help pet owners, the effort can be worth it for you.

  • Competition: Small pet stores can face a lot of competition from more established businesses. However, you can overcome this challenge by situating your business in a particular niche of the market, offering products not found elsewhere, providing excellent customer service and establishing yourself as an expert on certain aspects of pet care.

  • Limited marketing capabilities: Sometimes, small businesses don't have the funds to have an entire marketing department and have limited advertising capabilities. Small pet store owners can find low-cost creative ways to market their business, such as writing online blog posts, building their social media presence, hiring influencers, offering memberships and sharing their business cards.

Related: What Are Influencers?

How to open a pet store

Opening and operating a pet store can be an ambitious goal, but with thorough planning, hard work and determination, you can achieve it. Your success depends on many factors, including the location of your store, your community engagement and your operations. Follow these steps to open a pet store:

1. Assess your ability to operate a pet store

Before you open a pet store, consider the emotional, physical and financial demands of starting a business. One way you can check if you're ready is by working or volunteering at another pet store first. Gaining work experience at a pet store is a low-cost, low-risk way to become familiar with the industry and see if ownership is right for you. Here are some skills you typically need to start and operate a pet store:

  • Knowledge of pet care: Pet store owners are knowledgeable about the particular qualities and needs of many different kinds of animals, including dogs, cats, guinea pigs, reptiles and birds. Those in this role are experts at caring for pets and solving any pet-related issues.

  • Business sense: Before starting a business, it's beneficial to learn some basic information about business concepts, sales and marketing. Connecting with other business owners and mentors can help you learn helpful business tips.

  • Customer service: Since pet store owners sell products and services to customers, they should have excellent customer service skills. They can answer questions, solve issues and build friendships with customers to increase repeat sales.

  • Emotional intelligence: It's important for pet store owners to handle their emotions when handling difficult situations, such as working with sick or injured animals. They also practice patience and calmness when interacting with various types of customers.

  • Financial readiness: People who are considering starting a business need to make sure they have enough money to do so. They should also check if the salary they are planning on earning from operating a pet store will be enough to cover their living expenses.

2. Establish your brand

If you're considering starting a pet store, think about what could set your brand apart from the competition. This could be your focus on natural ingredients in pet food, sustainable pet toys or ethically sourced pets, or your services like grooming, animal training and dog walking. Providing a product or service customers can't get at other stores can give your business a competitive advantage. Creating an iconic business name and a simple, visually appealing logo can encourage customers to remember your brand.

3. Create a business plan

Create a business plan, including a guide to your business goals and the steps you plan to take to achieve them. There is a lot of online software that can make it easy for you to create your own business plan, and you can show it to third parties like investors, banks, financiers or auditors to gain funding or show your financial history. An important part of your business plan is your pricing structure, which represents how much you charge for your business's products and services. Research your competition's prices as a point of reference for your pricing decisions.

Read more: How To Make a Business Plan

4. Fulfill legal requirements

There are some legal requirements you need to fulfill if you want to start a business, including founding your business as a legal entity and registering it with tax authorities. Consider hiring an accountant to help you with the financial aspects of your business, including keeping financial records, filing taxes, budgeting and processing payroll. You can also reach out to organizations in your area that specialize in helping people start small businesses.

It's important to get the licenses, certificates and insurance for your pet store, especially because you'll be working with animals. For example, pet store owners need licenses according to the Animal Welfare Act and the USDA Animal and Plant Health Inspection Service. You may also need insurance to cover your business assets.

5. Get a space and supplies

You can either lease or buy a pet store space, depending on your finances. You could try to buy an existing pet store since it typically already has space for housing pets and storing pet care supplies. When considering the location for your store, check your area's zoning laws, choose a high-traffic area and ensure there are not too many other competing pet stores in the area. Buy pets from a respectable breeder who follows health and safety requirements. Consider the pet care supplies you want to carry, like food, toys, crates and aquariums.

6. Set up a payment system and hire employees

Choose what types of payment you'll accept and what kind of receipts you'll provide. Purchase cash registers, receipt paper and any other items you need for your payment system. Business owners typically set up separate bank accounts and credit lines for their businesses to keep their financial records organized and accessible. It's important to keep pricing and billing clear to both customers and vendors.

While at first you might operate your business by yourself, you may want to hire employees to help. Plan your hiring process thoroughly so you can find candidates who are professional, experienced and skilled. Consult a legal professional to ensure you adhering to the legal requirements of becoming an employer.

7. Plan your marketing strategy

A marketing strategy is important to a successful business because it allows an owner to spread awareness of their products and services and attract paying customers. You can design advertisements, create a website, build social media platforms, offer email newsletters and partner with other businesses to market your brand. You can also get involved with your community by offering charitable donations, sponsoring events and developing community programs. Make sure your marketing message is simple, distinctive and consistent so customers can easily recognize and understand it.

Please note that none of the organizations mentioned in this article are affiliated with Indeed.


View More 

How To Start a Career in 8 Steps

Learn what to know before starting a career, the steps it takes to start a career and use the list of tips to help you begin your career with greater success.

How To Prepare to Start Work at 5 A.M.

Learn about changing your work schedule to begin working at 5 a.m., including how to adjust in a healthy way and tips to perform at your best in the early hours.