Frequently asked questions
What is the difference between an administrative assistant and an executive administrative assistant?
Aside from the education requirements, which are more demanding for executive administrative assistants, administrative assistants usually focus on a department or work process. Executive administrative assistants focus more on people and positions. Also, executive administrative assistants tend to be involved in event planning, project management and strategic business planning.
What are the best soft skills for an administrative assistant to have?
Some of the most ideal skills for an administrative assistant include:
- Organization: A quality secretary makes sure no one misses a meeting, files are easy to find and the office runs smoothly
- Communication: You need to be able to speak clearly, communicate information accurately and write well
- Attention to detail: Your writing, data entry and reporting have to be error-free to present information accurately and professionally
- Time management: You may work for multiple people, perhaps within multiple departments, which makes your own time management very important
Are there certifications which administrative assistants can take to improve the career prospects?
While you don't need any certifications to become an administrative assistant, you can gain a competitive advantage in the job market by becoming a Certified Administrative Professional (CAP). To take the CAP exam, you must have particular work experience qualifications depending on your education level.