What does a Claims Adjuster do?

A claims adjuster examines insurance claims to find out the degree of the obligation and legal responsibility of the insuring company. They handle different claims arising from damage to properties or the ones relating to individual injuries or third-person property damage. They carry out interview sessions with any witnesses and also speak with the claimant.

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Working as a Claims Adjuster

A claims adjuster may function in the following ways:

  • Investigating and determining a fair amount for settlement
  • Examining the extent of the damage done to properties
  • Studying and reviewing police reports
  • Engaging witnesses in a dialogue
  • Speaking to owners of properties
  • Studying and reviewing medical reports
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How much does a Claims Adjuster make in the United States?

2.1k salaries reported, updated at October 12, 2021
per year

The average salary for a claims adjuster is $49,265 per year in the United States.

Most common benefits

  • Work from home
  • On-site gym
  • Employee stock purchase plan
  • Matching gift program
  • Dependent health insurance coverage
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Where can a Claims Adjuster earn more?

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Frequently asked questions

Common questions about being a Claims Adjuster

What are the different types of claims adjusters?

The following are the different types of claims adjusters:

  • Staff claims adjusters work full time for insurance adjusters firms. They are usually salaried and they receive benefits like pensions, life and health insurance from the firm.
  • Independent claims adjusters work for many insurance firms or third-party administrators as contractors. They are also called contract claims adjusters.
  • Public insurance adjusters work on behalf of policyholders by helping them to file appropriate claims when a settlement from an insurance firm seems unsuitable.
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What are the working hours for claims adjusters?

The working hours vary for the different types of claims adjusters. For example, a staff adjuster may work 9 to 5 hours, Mondays to Fridays while independent or public adjusters may work irregular hours in order to give room for customers' plans, and to carry out research work. Independent or public adjusters may put in about 40 hours per week.

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Can claims adjusters work from home?

Claims adjusters can sometimes work from home, depending on their current work assignments and company policy.

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How long does a claims adjuster spend on a case?