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Customer Service Representative salary in Albany, NY

How much does a Customer Service Representative make in Albany, NY?

Average base salary

$17.58
same
as national average
Cash bonus
$2,000per year
Commission
$7,500per year
Non-cash benefit
401(k)
View more benefits

The average salary for a customer service representative is $17.58 per hour in Albany, NY, $2,000 cash bonus per year and $7,500 commission per year.140 salaries reported, updated at May 14, 2022.

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Salaries by years of experience in Albany, NY

Years of experiencePer hour
Less than 1 year
1 to 2 years
3 to 5 years
6 to 9 years
More than 10 years
View job openings with the years of experience that is relevant to you on Indeed
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Top companies for Customer Service Representatives in Albany, NY

  1. US Department of Homeland Security
    3.8star
    4199 reviews121 salaries reported
    $24.23per hour
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Highest paying cities for Customer Service Representatives near Albany, NY

  1. New York, NY
    $19.83 per hour
    1458 salaries reported
  2. Melville, NY
    $18.26 per hour
    69 salaries reported
  3. Queens, NY
    $17.94 per hour
    180 salaries reported
  1. Brooklyn, NY
    $17.83 per hour
    485 salaries reported
  2. Albany, NY
    $17.58 per hour
    140 salaries reported
  3. Bronx, NY
    $17.04 per hour
    122 salaries reported
  1. Staten Island, NY
    $16.84 per hour
    132 salaries reported
  2. Buffalo, NY
    $16.84 per hour
    324 salaries reported
  3. Syracuse, NY
    $16.49 per hour
    180 salaries reported
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Where can a Customer Service Representative earn more?

Compare salaries for Customer Service Representatives in different locations
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Explore Customer Service Representative openings
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Best-paid skills and qualifications for Customer Service Representatives

Top licenses
FINRA License
+47.23%salary
Top skills
Zendesk
+20.17%salary

More critical skills and qualifications that pay well

Top LicensesSalaryJob openingsCompanies
71 jobs121
61 jobs85
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Most common benefits for Customer Service Representatives

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Continuing education credits
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Employee stock purchase plan
  • Flexible schedule
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Parental leave
  • Pet insurance
  • Professional development assistance
  • Profit sharing
  • Referral program
  • Retirement plan
  • Store discount
  • Tuition reimbursement
  • Vision insurance
  • Wellness program
  • Work from home
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Salary satisfaction

Based on 235,883 ratings

36% of Customer Service Representatives in the United States think their salaries are enough for the cost of living in their area.

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How much do similar professions get paid in Albany, NY?

Call Center Representative

93 job openings

Average $17.10 per hour

Customer Support Representative

1,080 job openings

Average $19.14 per hour

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How much should you be earning?

Get an estimated calculation of how much you should be earning and insight into your career options. See more details

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Common questions about salaries for a Customer Service Representative

How much do similar professions to customer service representative get paid?

Check the below indeed career pages for the detailed pay ranges for the similar professions here:

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How can I know if I am being paid fairly as a customer service representative?

If you’re unsure about what salary is appropriate for a customer service representative, visit Indeed's Salary Calculator to get a free, personalized pay range based on your location, industry and experience.

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