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Dentists would have no patients if it weren't for dental receptionists and they play an essential role in every dental practice. Dental receptionists are the first person a patient will normally deal with, and as such, they are often the public face of the dental surgery. Some dental receptionists enjoy the role so much, they go on to qualify for more specialized careers in the dental sector.
As each patient enters the dental office, they will be greeted by the dental receptionist, who will also have several other areas of responsibility, including:
There are a number of other skills and personal qualities that make someone a good fit for a dental receptionist role, with the most important being good organizational skills. Keeping everything running smoothly requires a methodical approach as there are lots of jobs which need doing regularly on top of interacting with patients and helping with their queries.
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Dental receptionists also need excellent time management skills. They will need to manage their own time effectively as well as managing the schedule of one or more dentists so making sure that everything gets done within an appropriate timescale is incredibly important.