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What does a Dental Receptionist do?

Dentists would have no patients if it weren't for dental receptionists and they play an essential role in every dental practice. Dental receptionists are the first person a patient will normally deal with, and as such, they are often the public face of the dental surgery. Some dental receptionists enjoy the role so much, they go on to qualify for more specialized careers in the dental sector.


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Working as a Dental Receptionist

As each patient enters the dental office, they will be greeted by the dental receptionist, who will also have several other areas of responsibility, including:

  • Being the first point of contact for phone and email inquiries
  • Dealing with the dentist's schedule, making appointments and making sure they update calendars and diaries with meetings, training, etc.
  • Organizing patient records and keeping them up to date
  • Preparing and sending out invoices, bills, and any other payment information
  • Liaising with insurance companies
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How much does a Dental Receptionist make in the United States?

Average base salary

Average $19.50
Low $14.32
High $26.56
Non-cash benefit
View more benefits

The average salary for a dental receptionist is $19.50 per hour in the United States. 18.2k salaries reported, updated at September 29, 2023

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Where can a Dental Receptionist earn more?

Compare salaries for Dental Receptionists in different locations
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How much do similar professions get paid in United States?

Front Desk Receptionist

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Average $32,560 per year

Receptionist/Administrative Assistant

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Average $17.15 per hour

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Common questions about for a Dental Receptionist

Can you be a dental receptionist with an experience as an administrator?

Any administrative experience will be a bonus, so if you are hoping to pursue a career as a dental receptionist, your skills in that area will show a hiring manager that you have relevant experience. If you have the chance to develop any of the skills listed above, then you will give yourself an advantage.

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Can I work part-time as a dental receptionist?

Most dental receptionists work as part of a team and there will usually be more than one person sharing responsibility for the various tasks involved. This can mean that job-shares and part-time hours are available so it is a career choice that is suitable for those who are hoping for flexible working opportunities.

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Do dental receptionists deal with sensitive data?

As someone with access to patient files, dental receptionists are expected to manage confidential information discreetly and with reference to applicable data handling legislation. Some patients might share personal details with their dental receptionists, so it is important to know how to deal with any information you are given appropriately.

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