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There are no specific qualifications required to be a dental receptionist and many entry-level roles only require a high school diploma or GED as there will be a lot of training offered to new hires. There are further qualifications that you can take if you choose, including diplomas, certificates, and degrees in office administration, medical administration or any related subject.
There are a number of other skills and personal qualities that make someone a good fit for a dental receptionist role, with the most important being good organizational skills. Keeping everything running smoothly requires a methodical approach as there are lots of jobs which need doing regularly on top of interacting with patients and helping with their queries.
Dental receptionists also need excellent time management skills. They will need to manage their own time effectively as well as managing the schedule of one or more dentists so making sure that everything gets done within an appropriate timescale is incredibly important.