Desktop support technician

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How to become a Desktop Support Technician

The wide range of skills used as a computer technician means there are a variety of ways to work your way into a position. In most cases, a bachelor's degree is required, but an associate degree with the right training is also acceptable. Follow these steps to become a desktop support technician:

  1. Get a college degree. The education requirements for a technician vary depending on the company. A college degree with some computer-related coursework will often be enough for companies that provide on-the-job training, while some require a degree in computer science.
  2. Get your c** ertification.** Most certifications come right from the software developers, and most are essential for career advancement.
  3. Find an entry-level position and advance from within the company.

What skills help Desktop Support Technicians find jobs?

  • Desktop Support
  • Windows
  • Mac OS
  • SCCM
  • Mobile Devices
  • Troubleshooting
  • Operating Systems
  • Remote Access Software
  • Active Directory
  • Remedy
  • Help Desk
  • Computer Networking

Career progression for Desktop Support Technician

Education levels for Desktop Support Technicians

0%2%25%26%46%Doctoral DegreeMaster's DegreeAssociate's DegreeHigh School Diploma or GEDBachelor's Degree

Based on the requirements of Desktop Support Technician job openings on Indeed in the United States within the last three years.

Expected salary by experience

0-44-88-1212-1616-2020-24Years of experience39k43k47k50k54kAnnual salary in USD

Based on resume data from Indeed users who reported working as a Desktop Support Technician in the United States within the last three years.

Common qualifications for Desktop Support Technicians

  • CompTIA A+
  • MCP
  • CompTIA Network+
  • MCSE
  • HDI Certification
  • MCSA
  • ITIL Certification
  • Apple Certified Mac Technician
  • CompTIA Security+
  • MTA
  • MCTS
  • CCNA