According to the United States Bureau of Labor Statistics, employment of front desk agents is expected to grow 5% from 2018 to 2028.
Was this answer helpful?
How can I know if I am being paid fairly as a front desk agent?
If you’re unsure about what salary is appropriate for a position, visit Indeed's Salary Calculator to get a free, personalized pay range based on your location, industry and experience.
Was this answer helpful?
How can front desk agents get a raise?
A front desk agent cam get a raise by pursuing formal certifications and education credentials in a related field. Pursuing employment at a more upscale establishment may also lead to a salary increase. Another option is to gain two to three years of work experience and then apply for a position as a hotel manager, which would include a salary increase from the entry-level agent position.
Was this answer helpful?
What skills are needed to be a front desk agent?
As a front desk agent, you are required to have strong customer service skills, including friendly and effective communication and prompt response time to customer inquiries. Necessary technical skills include mathematics, computer literacy, and knowledge of organizational protocols and requirements.
Was this answer helpful?
What is the difference between a front desk agent and a hotel manager?
While both positions perform customer service and operational functions, a hotel manager is considered the senior position and involves job duties outside of the customer-facing duties of a front desk agent. Specifically, hotel managers are responsible for overseeing all day-to-day hotel operations, managing employees and developing an effective marketing strategy for the hotel. Front desk agents can be promoted to hotel managers over time, pending strong performance.
Was this answer helpful?
What does front desk agents' typical day at work looks like?
Front desk agents can work any time of day, with establishments often organizing their employees into daytime, evening and overnight shifts. The pace of the work environment is likely to fluctuate, with a higher volume of customers during weekends, holidays and summer months. This position involves standing for extended periods of time and light weight lifting of luggage or other guest items.
Was this answer helpful?
How much do similar professions to Front Desk Agent get paid?
Check the below indeed career pages for the detailed pay ranges for the similar professions here:
