Inside sales representative

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What does an Inside Sales Representative do?

Inside sales representatives are office-based workers who contact their potential prospects by phone, email, teleconferencing and other electronic means. Sometimes referred to as 'remote' representatives, they can work in business-to-business or business-to-consumer industries, and are often highly skilled at persuasive techniques.

Working as an Inside Sales Representative

  • Industry research to identify sectors, companies or individuals who might buy products
  • Sourcing potential clients and customers via inbound and outbound leads and cold calls/emails
  • Contacting prospects and providing information about the products or services on offer
  • Answering questions and performing online demonstrations
  • Working with other departments to identify areas for development and expansion

How much does an Inside Sales Representative make in the United States?

Average base salary
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17.1k salaries reported, updated at May 28, 2020
$51,105
per year
The average salary for a inside sales representative is $51,105 per year in the United States and $10,438 commission per year.
Additional compensation
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Commission
$10,438
per year
Most common benefits
  • 401(k) matching
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Paid time off

Where can an Inside Sales Representative earn more?

Compare salaries for Inside Sales Representatives in different locations
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Frequently asked questions
Common questions about being an Inside Sales Representative

Is an inside sales representative the same as a telemarketer?

Telemarketers and inside sales representatives might seem similar, but they are not. Telemarketers use scripts, dial hundreds of numbers to get a few customers, have an aggressive approach, deal with business-to-consumer products. Whereas, inside sales representatives generate their leads instead of dialing a purchased list. They do not have a script as their conversations depend on the research they've put into their prospects. They ask for the challenges and suggestions from prospects. Their sales opportunities target business-to-business or business-to-consumer transactions.

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Will I manage my own time being an inside sales representative?

Many sales roles are results-driven and inside sales representatives are often given specific targets to meet which will require excellent time-management skills and the ability to effectively prioritize the leads with the most potential.

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