What does an Inside Sales Representative do?

Inside sales representatives are office-based workers who contact their potential prospects by phone, email, teleconferencing and other electronic means. Sometimes referred to as 'remote' representatives, they can work in business-to-business or business-to-consumer industries, and are often highly skilled at persuasive techniques.

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Working as an Inside Sales Representative

  • Industry research to identify sectors, companies or individuals who might buy products
  • Sourcing potential clients and customers via inbound and outbound leads and cold calls/emails
  • Contacting prospects and providing information about the products or services on offer
  • Answering questions and performing online demonstrations
  • Working with other departments to identify areas for development and expansion
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How much does an Inside Sales Representative make in the United States?

25.4k salaries reported, updated at May 3, 2021
per year

The average salary for a inside sales representative is $47,771 per year in the United States and $10,438 commission per year.

per year

Most common benefits

  • 401(k) matching
  • 401(k)
  • Vision insurance
  • Paid time off
  • Health insurance
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Where can an Inside Sales Representative earn more?

Compare salaries for Inside Sales Representatives in different locations

Frequently asked questions

Common questions about being an Inside Sales Representative

Is an inside sales representative the same as a telemarketer?

Telemarketers and inside sales representatives might seem similar, but they are not. Telemarketers use scripts, dial hundreds of numbers to get a few customers, have an aggressive approach, deal with business-to-consumer products. Whereas, inside sales representatives generate their leads instead of dialing a purchased list. They do not have a script as their conversations depend on the research they've put into their prospects. They ask for the challenges and suggestions from prospects. Their sales opportunities target business-to-business or business-to-consumer transactions.

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Will I manage my own time being an inside sales representative?

Many sales roles are results-driven and inside sales representatives are often given specific targets to meet which will require excellent time-management skills and the ability to effectively prioritize the leads with the most potential.

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