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What does an Inside Sales Representative do?

Inside sales representatives are office-based workers who contact their potential prospects by phone, email, teleconferencing and other electronic means. Sometimes referred to as 'remote' representatives, they can work in business-to-business or business-to-consumer industries, and are often highly skilled at persuasive techniques.


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Working as an Inside Sales Representative

  • Industry research to identify sectors, companies or individuals who might buy products
  • Sourcing potential clients and customers via inbound and outbound leads and cold calls/emails
  • Contacting prospects and providing information about the products or services on offer
  • Answering questions and performing online demonstrations
  • Working with other departments to identify areas for development and expansion
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How much does an Inside Sales Representative make in the United States?

Average base salary

Average $57,535
Low $30,827
High $107,382
$12,000per year
Non-cash benefit
View more benefits

The average salary for a inside sales representative is $57,535 per year in the United States and $12,000 commission per year.24.4k salaries reported, updated at September 27, 2023

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Where can an Inside Sales Representative earn more?

Compare salaries for Inside Sales Representatives in different locations
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How much do similar professions get paid in United States?

Sales Representative

Job openings

Average $73,616 per year

Outside Sales Representative

Job openings

Average $80,789 per year

Customer Service Representative

Job openings

Average $17.51 per hour

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Common questions about for an Inside Sales Representative

Is an inside sales representative the same as a telemarketer?

Telemarketers and inside sales representatives might seem similar, but they are not. Telemarketers use scripts, dial hundreds of numbers to get a few customers, have an aggressive approach, deal with business-to-consumer products. Whereas, inside sales representatives generate their leads instead of dialing a purchased list. They do not have a script as their conversations depend on the research they've put into their prospects. They ask for the challenges and suggestions from prospects. Their sales opportunities target business-to-business or business-to-consumer transactions.

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Will I manage my own time being an inside sales representative?

Many sales roles are results-driven and inside sales representatives are often given specific targets to meet which will require excellent time-management skills and the ability to effectively prioritize the leads with the most potential.

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