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Telemarketers and inside sales representatives might seem similar, but they are not. Telemarketers use scripts, dial hundreds of numbers to get a few customers, have an aggressive approach, deal with business-to-consumer products. Whereas, inside sales representatives generate their leads instead of dialing a purchased list. They do not have a script as their conversations depend on the research they've put into their prospects. They ask for the challenges and suggestions from prospects. Their sales opportunities target business-to-business or business-to-consumer transactions.
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A high school diploma or previous sales experience may be beneficial for inside sales representatives in nontechnical positions. However, a bachelor's degree is a must for the positions where there is an involvement of scientific or technical products. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment.