How to become a Medical Receptionist

A high school diploma or GED along with on-the-job training usually qualifies you to work as a medical receptionist. Some community colleges offer associate degree programs or certificates in medical reception or medical terminology. These programs usually cover medical terminology, insurance information and office procedures and are recommended for aspiring medical receptionists. They also need strong computer skills to work with office systems and handle clerical tasks. Other critical skills include telephone etiquette and customer service abilities.

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What skills help Medical Receptionists find jobs?

  • Medical Receptionist
  • Medical Office Experience
  • Front Desk
  • EMR Systems
  • Athenahealth
  • eClinicalWorks
  • Phone Etiquette
  • Medical Terminology
  • Allscripts
  • Multi-line Phone Systems
  • Customer Service
  • Insurance Verification
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Career progression for Medical Receptionist

Education levels for Medical Receptionists

Based on the requirements of Medical Receptionist job openings on Indeed in the United States within the last three years.

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Expected salary by experience

Based on resume data from Indeed users who reported working as a Medical Receptionist in the United States within the last three years.

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Common qualifications for Medical Receptionists

  • Certified Medical Assistant
  • Certified Medical Administrative Assistant
  • CCMA Certification
  • RMA
  • Medical Billing Certification
  • CPR Certification
  • Heartsaver Certification
  • BLS Certification
  • Epic Certification
  • Driver's License
  • CNA
  • Certified Professional Coder
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Frequently asked questions

Common questions about career advices for a Medical Receptionist

What are the most important qualities a medical receptionist should have?

There are a number of qualities that physicians look for in a great medical receptionist. They include:

  • Strong communication
  • Multitasking capabilities
  • Organizational abilities
  • Professionalism
  • Strong interpersonal skills
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What are the skills needed to be a medical receptionist?

Skills you generally should have to qualify to be a medical receptionist are:

  • Customer service skills
  • Communication skills
  • Data entry
  • Strong attention to detail
  • Receptionist experience
  • Healthcare experience
  • Bilingual (preferred but not required)
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How do I become a successful medical receptionist?

A Certificate III in Business Administration (Medical) or Certificate III in Health Administration are both good options for demonstrating the skills and knowledge necessary to perform the role of medical receptionist. Some other tips to help medical receptionists succeed include:

  • Looking the part: A smart appearance and friendly demeanor are essential to this role
  • Being attentive: Medical receptionists need to be comfortable working during busy periods, registering patients, paying attention to what they are saying and acknowledging new people walking in the door
  • Using initiative: This means using quiet periods to straighten up the office or attend to clerical work
  • Maintaining medical knowledge: Successful medical receptionists continually refresh their knowledge
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Is a medical receptionist position considered an in-demand occupation?