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Network administrators manage networks and technical systems. They troubleshoot problems, anticipate the business' needs and ensure that information can be shared effectively throughout the company. They research and plan maintenance and upgrades to the systems when needed, identifying likely issues and working to reduce potential downtime. They can deliver training to new users, showing them how to use the systems and access the information they need.
Network administrators often have to react to unexpected issues, but their regular duties include:
Network administrators need to have excellent problem-solving skills to enable them to identify network issues and fix them as quickly as possible. They also need to be good at collaborative working as they will work with everyone in the company, often delivering training on new systems and showing new hires how to access the software they need.
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Most businesses above a certain size will have one or more network administrators. They usually work in an office environment, as that is where most businesses using networks operate from, but there are network administrators who deal with systems in other settings such as hospitals, universities and public buildings.