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A patient coordinator, or care coordinator, works with healthcare professionals, medical staff and patients to manage a patient's healthcare plan. Oftentimes, they act on behalf of the disabled or elderly to communicate with doctors and nurses. Care coordinators educate patients about their conditions, help them contact healthcare practitioners and monitor overall progress.
Working as a patient care coordinator requires excellent communication skills. Many facilities do have a registered nurse to fill this position, but it is not a requirement in all. Patient coordinators work in hospitals, doctor's offices, assisted living facilities, rehabilitation centers, clinics and specialty care centers. Their responsibilities may include:
Patient coordinators do help manage chronic illnesses and can help patients develop diet and lifestyle changes to treat illnesses. However, the diagnosis of any diseases or illnesses is up to primary healthcare providers and specialists. A coordinator can put patients in contact with these individuals and even set up appointments.
If you’re unsure about what salary is appropriate for a patient coordinator, visit Indeed's Salary Calculator to get a free, personalized pay range based on your location, industry and experience.
Patient coordinators can help patients fill prescription orders but may not give a prescription. They can assist patients with taking the pills and organizing methods to help patients remember which pills to take and when, but patient coordinators are primarily focused on helping patients follow physicians' orders.