Frequently asked questions

Common questions about being a Receptionist

How can I know if I am being paid fairly?

If you’re unsure about what salary is appropriate for a receptionist position, visit Indeed's Salary Calculator to get a free, personalized pay range based on your location, industry and experience.

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Is being a receptionist a stressful job?

Receptionists may work in fast-paced work environments or have a high level of administrative responsibility. They may feel stress from having to manage high call volume and administrative requests from staff. They also serve as the face of the company and may need to resolve issues on behalf of staff members and deal with difficult customers while maintaining a professional demeanor.

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How can I become certified?

The Certified Professional Receptionist certification is administered by the National Association of Professional receptionists. The Certified Administrative Professional certification is available through the International Association of Administrative Professionals. Either of these certificates will prove your professional expertise as a receptionist and your commitment to continuing professional development.

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Do I need prior administrative experience to become a receptionist?

How can receptionists advance their careers?

How much do similar professions to receptionist get paid?

Is there a high demand for receptionists in the job market?