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A shift manager is responsible for supervising a business' employees and operations during a particular shift. They may work in a variety of business settings, such as retail, manufacturing and foodservice. Shift managers give direction to employees, work with other shift managers and may work with the public, depending on the business or store they manage.
Shift managers have a variety of responsibilities, including:
Shift managers often work in retail, food service, manufacturing, and hospitality industries. They may work day, night, evening, or holiday shifts. They may have offices, but often spend the majority of their shifts standing. Work environments can be high-pressure and fast-paced during peak seasons, which require overtime from the shift manager.
Shift managers perform administrative and organizational tasks such as scheduling, bookkeeping, creating sales summaries and reports, and creating job descriptions.