What does a Shift Manager do?

A shift manager is responsible for supervising a business' employees and operations during a particular shift. They may work in a variety of business settings, such as retail, manufacturing and foodservice. Shift managers give direction to employees, work with other shift managers and may work with the public, depending on the business or store they manage.

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Working as a Shift Manager

Shift managers have a variety of responsibilities, including:

Delegating work to employees and ensuring that employees are on task
Keeping an inventory of supplies and reordering stock as needed
Balancing the cash drawer and completing complicated transactions, such as returns
Being trained on new company standards and implementing company policies
Opening or closing the business at the end of the shift

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How much does a Shift Manager make in the United States?

Average base salary

40.5k salaries reported, updated at June 9, 2021

$12.96

per hour

The average salary for a shift manager is $12.96 per hour in the United States, $1,500 profit sharing per year and $11.00 tips per day.

Additional compensation

Profit sharing

$1,500

per year

Tips

$11.00

per day

Most common benefits

Adoption assistance
Matching gift program
Flexible schedule
Commuter assistance
Flexible spending account

Find out more about compensation

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What is the work environment like for shift managers?

Shift managers often work in retail, food service, manufacturing, and hospitality industries. They may work day, night, evening, or holiday shifts. They may have offices, but often spend the majority of their shifts standing. Work environments can be high-pressure and fast-paced during peak seasons, which require overtime from the shift manager.

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What administrative tasks do shift managers perform?

Shift managers perform administrative and organizational tasks such as scheduling, bookkeeping, creating sales summaries and reports, and creating job descriptions.

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