How to become a Shift Manager
Here are the steps typically required before applying to be a shift manager:
- Gain education. Shift managers typically need a high school diploma or GED, though some employers may prefer an associate or bachelor's degree.
- Gain relevant work experience. Preferred professional experience includes working as an associate, shift leader or assistant manager in their field.
- Acquire the necessary skill set. Shift managers should possess excellent interpersonal, leadership, organization and communication skills.
What skills help Shift Managers find jobs?
- Shift Management
- Restaurant Experience
- Customer Service
- Leadership Experience
- Food Safety Experience
- P&L Management
- Communication Skills
- Management Experience
- Basic Math
- Supervising Experience
- Labor Cost Analysis
- Employment & Labor Law
Career progression for Shift Manager
Education levels for Shift Managers
Expected salary by experience
Common qualifications for Shift Managers
- ASE Certification
- Driver's License
- Food Handler Certification
- Food Safety Certification
- Fire Safety Certification
- Non-CDL Class C
- CPR Certification
- Guard Card
- First Aid Certification
- TABC Certified
Frequently asked questions
How can shift managers advance in their careers?
Shift managers can use their managerial experience to apply to higher-paying managerial roles, such as a general manager or store manager, depending on the field they work in. They may choose to pursue an associate or bachelor's degree in a field such as business administration or marketing to give them access to work opportunities that require a post-secondary degree.
What is the difference between a shift manager and a shift leader?
Shift managers and shift leaders both supervise staff during the shift. However, shift managers typically have more administrative, operational, and organizational responsibilities. For example, they may maintain inventory, order supplies and merchandise, and balance the store's budget.
What certifications are available for shift managers?
There are several certifications in professional management that shift managers can prepare for and earn to prove their skill set. Certifications include the Certified Supervisor certification from the Institute of Certified Professional Managers, which covers a number of topics applicable to management in many different industries, and Lean Six Sigma Certification, which demonstrates managerial knowledge applicable to fields such as manufacturing and information technology.