Happiness rating is 58 out of 100
3.4 out of 5 stars.
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1-800 CONTACTS Careers and Employment

Work happiness

Scores based on about 135 responses to Indeed's survey on work happiness
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About the company

  • CEO
    John Graham
    approve of John Graham's performance
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    $100M to $500M (USD)
  • Industry
  • Headquarters
    Draper, UT
  • Link
    1-800 CONTACTS website
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Draper, UT

12 jobs


Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed.


Employees at 1-800 CONTACTS have reported receiving these benefits. They will vary by role and location.

Retirement plan
Tuition reimbursement
Health insurance
Dental insurance
Life insurance
Vision insurance
Work from home
Paid time off
Monthly bonus
Performance bonuses
401k matching
Food provided
Flexible schedule
On-site gym

Rating overview

Rating is calculated based on 152 reviews and is evolving.



Customer Service Representative in Draper, UT
on August 15, 2022
The job is a lot harder than they imply during the interview. It is a high stress job and you are expected to know how to take multiple call types on a moments notice. The metrics are difficult to meet and the pay is average. The people are nice for the most part.
Customer Service Representative in Draper, UT
on November 19, 2022
Fun environment and customers were mostly nice. Worked from home. Free food in the office and just a very upbeat atmosphere. Only reason I left was because I moved out of state. Fair pay.
N/A in Draper, UT
on September 8, 2022
Often times it can be stressful and you will get little help from managers. You will be required to be a “used car salesman” The turnover rate is quite high. Don't expect sympathy if you or your loved one gets hurt. That's up to you to be accountable for your time. It use to be about the customer and now it's all about the money and how much you can make the stockholders. Make sure to ask what you will make when you start, not all departments pay the same. The benefits are great though, plus you can usually get a shift that works for you.
Sales Representative in Draper, UT
on August 26, 2022
Dont work here they want you to sell your soul for a year supply deal all they are worried about is money I never worked for a company as money hungry as them they fly you thru training and expect for you to be a top SELLER
Compliance Specialist in Draper, UT
on August 18, 2022
I had more than 2 different managers within the 2 years I worked there. When help was needed, assistance was not given until it was too late, ending in termination. The pay of 12$ an hour is absolutely unlivable, especially with the way inflation has been these days. Not to mention how requesting time off for Holidays is pointless since you will not get the time off. Working weekends is also horrible. I was promised weekends off after the first of working there, only for them to change the policy to the quarterly survey (that was only sent one time within a year) which means if you haven't worked there for more than 7 years you will be working a weekend day.

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Questions and answers

People have asked 55 questions about working at 1-800 CONTACTS. See the answers, explore popular topics and discover unique insights from 1-800 CONTACTS employees.

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Interview insights

Insights from 44 Indeed users who have interviewed with 1-800 CONTACTS within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

This was hands down the easiest most relaxed interview I have had in my 20 plus years in the workforce. It was more like a conversation than an interigation.

Shared on November 11, 2022

Do you like to work, are you a team player.

Shared on November 24, 2018

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