1st Financial Bank USA Employee Review

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The company seemed more worried about the money coming in tbe door.
Collection Specialist (Former Employee) –  Sioux Falls, SDAugust 9, 2018
At first I thought it was a great place to work, but after a few months they were only concerned about the money they made. They offered low credit line credit cards to 18 year olds. They just mailed credit cards to young adults with no education on how it affects your credit if you do not pay.
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An OK place to work with decent management but no advancement opportunities
Collections Representative (Former Employee) –  Sioux Falls, SDOctober 8, 2019
Over the years I worked here the job was very repetitive. You come to work, get on the dialer, and call people. In between different passes you would work different lists and get very little free time between calls. Management expects you to work anywhere from 30-40 accounts per hour. You're doing the same thing every day. The pay raises were very minimal and management and quality department was always on you for every little mistake. You can get incentive although it's rarely more than a few hundred dollars and you don't get it if you don't pass quality standards. Often times you will be working 6, 7 or even 14 days straight. Overall it's an OK job if you are in need of work, but don't expect to stay here long as most people don't last more than a few months.
Pros
Decent pay, commission if you qualify
Cons
Poor scheduling, no advancement opportunities
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Garbage
Collections Representative (Former Employee) –  N Sioux City, SDApril 26, 2019
Place is a joke. Pay is way too low for what is expected of you. Forced to work 2 Sat a month OT. Have to work last day of the month every single month, Sundays included. At a bank. SMH.
Pros
none
Cons
management
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Overall rating

2.9
Based on 14 reviews
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Ratings by category

2.8Work/Life Balance
3.1Compensation/Benefits
2.9Job Security/Advancement
2.6Management
2.6Culture

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