1st Financial Bank USA Employee Review

View all 1st Financial Bank USA reviews

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Garbage
Collections Representative (Former Employee) –  N Sioux City, SDApril 26, 2019
Place is a joke. Pay is way too low for what is expected of you. Forced to work 2 Sat a month OT. Have to work last day of the month every single month, Sundays included. At a bank. SMH.
Pros
none
Cons
management
Was this review helpful?Yes 1NoReport

Other 1st Financial Bank USA Employee Reviews

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
An OK place to work with decent management but no advancement opportunities
Collections Representative (Former Employee) –  Sioux Falls, SDOctober 8, 2019
Over the years I worked here the job was very repetitive. You come to work, get on the dialer, and call people. In between different passes you would work different lists and get very little free time between calls. Management expects you to work anywhere from 30-40 accounts per hour. You're doing the same thing every day. The pay raises were very minimal and management and quality department was always on you for every little mistake. You can get incentive although it's rarely more than a few hundred dollars and you don't get it if you don't pass quality standards. Often times you will be working 6, 7 or even 14 days straight. Overall it's an OK job if you are in need of work, but don't expect to stay here long as most people don't last more than a few months.
Pros
Decent pay, commission if you qualify
Cons
Poor scheduling, no advancement opportunities
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor environment, job doesn’t care about your mental health
Collections Representative (Former Employee) –  Sioux Falls, SDDecember 18, 2018
This job is super exhausting and stressful. Not only does management not care about your mental health; they also try to make you out in extra overtime and overwork you. You can’t ever get time off and when you need to call in due to an emergency, they will write you up and threaten you with termination. You constantly have to worry about walking into the building not knowing if you’ll still have your job or not. You ask for help and they will belittle you for asking questions and instead of helping they make you regret asking questions. Overall, even though they pay good it is not a good job at all. Also the other employees start way too much drama. I do not recommend this job at all. These people care more about making money then their employees.
Pros
Pay
Cons
Drama, termination
Was this review helpful?Yes 1NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at 1st Financial Bank USA. Our community is ready to answer.

Ask a Question

Overall rating

2.9
Based on 14 reviews
51
45
33
21
14

Ratings by category

2.8Work/Life Balance
3.1Compensation/Benefits
2.9Job Security/Advancement
2.6Management
2.6Culture

1st Financial Bank USA Reviews by Location