Good place to be a member, not an Employee.
Service Representative Lead (Former Employee) – Fairfax, VA – November 14, 2018
There are several reasons 24 is not a great place t work, the first being Corporate. They cut the pay rate to minimum wage for new employees, but also if you decrease in status. I started as a regular desk employee at 8.84, then went to a supervisor position for 10. When I stepped down from the position because it didn't fit my schedule anymore, they reduced me to minimum wage instead of my original pay rate. If I had been there for multiple years it would have been better to not have advanced at all.
Secondly, the desk management sucks. Particularly in the Fairfax location. The schedule is inconsistent, a third of the employees don't show up for their shifts or are late by hours, and if the management makes a mistake in scheduling you you're still expected to fix the mistake for them. Also, they've gone through eight managers in less than a year. While I know gym management has a high tur over in general, eight managers in seven months is crazy.
Also if you’re a responsible kind of person working the desk at all half the time you end up covering for people last minute, going without breaks, etc.
Free membership, discounts on products.
short breaks, disorganized scheduling