24 Hour Fitness Employee Reviews

Found 2,258 reviews matching the search See all 2,266 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
gym
HR (Former Employee) –  Portland, ORNovember 14, 2018
fun environment; customer service and quality focus required of all employees to increase and maintain business success and operations as customers have choices.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good place to work
Assistant General Manager (Former Employee) –  San Francisco Bay Area, CANovember 14, 2018
when i was there it was a fast paced hard working requirement but very rewarding. learned a lot and moved up quickly in the company. rewards top producers
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to be a member, not an Employee.
Service Representative Lead (Former Employee) –  Fairfax, VANovember 14, 2018
There are several reasons 24 is not a great place t work, the first being Corporate. They cut the pay rate to minimum wage for new employees, but also if you decrease in status. I started as a regular desk employee at 8.84, then went to a supervisor position for 10. When I stepped down from the position because it didn't fit my schedule anymore, they reduced me to minimum wage instead of my original pay rate. If I had been there for multiple years it would have been better to not have advanced at all.

Secondly, the desk management sucks. Particularly in the Fairfax location. The schedule is inconsistent, a third of the employees don't show up for their shifts or are late by hours, and if the management makes a mistake in scheduling you you're still expected to fix the mistake for them. Also, they've gone through eight managers in less than a year. While I know gym management has a high tur over in general, eight managers in seven months is crazy.

Also if you’re a responsible kind of person working the desk at all half the time you end up covering for people last minute, going without breaks, etc.
Pros
Free membership, discounts on products.
Cons
short breaks, disorganized scheduling
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
gets boring
Service Representative (Former Employee) –  Santa Barbara, CANovember 13, 2018
Boring if you're front desk and it's slow. Management was also changing, along with the rest of the employees. Huge turnover rate. Easy job but not very good pay
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great working environment
Operations Manager and Club Manager (Former Employee) –  Empire, CANovember 12, 2018
In the 18 years I was with 24 Hour Fitness I had amazing opportunity for career growth. I was able to switch positions many times and felt supported by upper management. They offered a great working environment and the ability to work with little supervision.
Pros
Supportive management
Cons
Home/work life balance
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great social atmosphere
Sales Advisor (Current Employee) –  San Francisco, CANovember 12, 2018
Great place to mingle and talk with members and clients while also engaging in the world of fitness. I've gained to learn much more knowledge on how to better my overall self in terms of fitness and in health.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great
Kids' Club Attendant (Former Employee) –  Sacramento, CANovember 12, 2018
24 hour fitness is a fun and great work place for someone who needs flexibility and part time work. It could fast-pasted at times depending on the shift and your position it could become very slow-pasted. The staff and co-workers do a very great job as well as the members do a very great job of keeping the environment fun and safe and full of life. Definitely a positive work experience.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Life expectancy is 1-5yrs
FM3 (Former Employee) –  CaliforniaNovember 10, 2018
Cut throat, changes the direction of the company at the drop of a hat. The pressure to perform like a circus monkey is like nothing I have ever experienced and they could care less....
Pros
decent pay once you work your way into the position and benefits are good.
Cons
Stress, revolving door in management, You are only as good as your prior month and god be with you if they were bad...
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It was fine
Kid's Club Attendant (Former Employee) –  Colorado Springs, CONovember 10, 2018
Nothing to write home about. Didn't love it, didn't hate it. It was just okay. The most mediocre job I've had (sometimes that's a good thing). I'd say do it for the free gym membership if you work out more than I do.
Pros
Free gym membership
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work helping others make positive changes in their life
Operations Manager (Former Employee) –  Orlando, FLNovember 10, 2018
-hardest part of the job: different personalities varying from entitlement , laziness, lack of desire to work, immaturity
-typical day: helping others change their lives through fitness
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Slow but Stressful
Front Desk Receptionist (Former Employee) –  Houston, TXNovember 9, 2018
Working for this company had its ups and downs. The front desk manager was terrible, she really didn't do her job up to par. We did basic receptionist duties, like answering phones, check in customers, ring up merchandise, and try to sell stuff.
Pros
Free membership to workout, discounts on stuff
Cons
No benefits
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
There are no floor hours for trainers
Certified Personal Trainer (Former Employee) –  Antioch, CANovember 9, 2018
You will get paid for onboarding and orientation. You will not get paid an hourly wage. The goal seems to be to use coaches and trainers as tools for whatever tasks need to be done. You will not be compensated for your help. It is expected of you. You will only be paid for training clients, while clients are paying for training. Your per client wage is too low for part time work to be worth the effort. Dont expect this wage to pay your bills. You need a real job and should use this work as supplemental pay.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work.
Customer Service Associate (Former Employee) –  Irvine, CANovember 9, 2018
This was a fun place to work. Cool people, cool vibe. You learn a lot about fitness while still learning about customer service and memberships and marketing.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good place to work
Assistant Fitness Manager/Group X Instructor (Former Employee) –  San Diego, CANovember 9, 2018
Hard to get started, managment plays favorites on who they give clients to. Great place to learn how to become a good personal trainer. The place is sink or swim.
Pros
set your own hours
Cons
always be selling
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun, flexible work enviornment
Kids Club Attendant (Former Employee) –  Sacramento, CANovember 8, 2018
The job was fun. Working with children can be challenging as well as light-heated. Most of the time, we created arts and crafts and new games to play with the kids. Management at the location I worked at was very sloppy. Areas would get left without direction of management thus causing irritation to members of the gym. No team building or communication.
Pros
Fun, light-hearted work enviornment
Cons
Sloppy managemnt
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
THe people and gym culture is great
Facilities and Maintenance Technician (Former Employee) –  Houston, TXNovember 7, 2018
You meet different people from different walks of life. There are times when you need to find ways to stay busy or stay out of sight because depending on what location youre working at there might not be much to complete. The raises are annual and they suck. for the Facility Tech position.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work if you like working for minimum wage.
ASSISTANT MANAGER (Current Employee) –  Fort Worth, TXNovember 7, 2018
24 Hour fitness is a great place to work for a high school student. Unfortunately they are unable to hire minors. 24 as a corporations takes pride in cutting costs by cutting wages. With the exception of the general manager and above no employee is really paid a livable wage, and when you find a second job to help supplement your income your hours are cut and they force you to resign.
Pros
free gym membership
Cons
low pay and bad management
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible
Sales Representative (Former Employee) –  Coconut Grove, FLNovember 7, 2018
Working for them is horrible the operation manager doesn’t show up on time for work, does whatever they want as well talking about inappropriate conversations. Never working with them game you make little money as well $8.20 you work your butt off for that much.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced, win daily, head down and go to work
FITNESS MANAGER (Current Employee) –  Los Angeles, CANovember 7, 2018
Mid level/department head level management you get paid to perform. Don't perform and it can be a hard hit. Gyms in LA are not in the best location for a work life balance. Front line team members get frustrated with roll outs of new tactics/prices. As a manager there is a big focus on hiring (headcount) and developing talent, but being limited with intro comp can be a hindrance to retaining young upcoming talent. PT compensation plan that was overhauled in December 2017 is much better. Overall a great place to work when the right managers are in place. Leadership is not consistent from club to club.
Pros
Fun culture, it is possible to make great money and have fun
Cons
long hours, hard to balance work and life with also accomplishing what needs to be done
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good for a student or someone seeking part time employment.
Customer Service, Daycare and Sales (Former Employee) –  Redmond, WANovember 6, 2018
24 Hour Fitness has succeeded in maintaining a relaxed work environment that I would recommend to anyone seeking part time work, or as a second job. However there was not any structured path for career advancement.
Pros
Consistent, friendly.
Cons
Not a place to advance a career.
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at 24 Hour Fitness. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 2,266 reviews
5607
4755
3542
2222
1140

Ratings by category

3.6Work/Life Balance
3.0Compensation/Benefits
3.1Job Security/Advancement
3.3Management
3.7Culture

Women's ratings

5.0Fairygodboss Score

100%say women are treated fairly and equally to men

100%would recommend to other women

Fairygodboss provides free job reviews for women, by women.

Powered by Fairygodboss