Work wellbeing score is 80 out of 100
3.9 out of 5 stars.
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24 Hour Home Care Employee Reviews

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United States322 reviews

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3.9Work-Life Balance

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Indeed Featured review

The most useful review selected by Indeed
Good place to work if you’re starting off and want experience getting into recruiting. Great work life balance and office location is great, free snacks.
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Great place to work!

Great place to work, I had no issues while being employed with 24 Hour Homecare! Call and speak with someone about your questions you may have. Someone’s always available 24/7! Work is steady as well!

Pros

Always Had Work Assignments

Cons

None!
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Bad, not enough work hours

What is the best part of working at the company?Paid weekly, other than that It’s not good that they don’t have shifts available What is the most stressful part about working at the company?They don’t accommodate you in a job yo have to be looking for them in order to have work What is the work environment and culture like at the company?Depends on the client and family What is a typical day like for you at the company?Normal nothing, and also depends on the clients
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They take advantage of the employee by charging for over time to clients and they don’t pay for overtime to the caregiver

What is the best part of working at the company?If you work for this company , keep track of your hours. They won’t pay overtime when an employee works overnight . In their thinking, the next day starts again.What is the most stressful part about working at the company?They don’t follow CA labor laws.
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Flexible

Im in school and caregiving provided me the flexibility to do school and have a full time job. Good benefits. Pay ranges can differ, you can be paid more then the minimum wage per hour
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24 Hour Home Care insights

Based on 256 survey responses
What people like
  • Ability to meet personal goals
  • Time and location flexibility
  • Clear sense of purpose

Rewarding

If you enjoy caring for the elderly this is a great job. Pay could be a bit better, and you sometimes go without clients for extended period of time.
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Experienced a lot on my own

I enjoyed working for this company the flexibility of the schedule,the homes and the areas i worked in were nice. The staffing was good as all. I grew really close with some patients and their families. I’d consider going back when ever time permits
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Overworked, underpaid!

What is the best part of working at the company?A lot has changed since Covid, they work from home now, not as personable as when they used to work in the office when we went to pick up our checks and pop in to speak to our case workers. This company has fallen off drastically! Also, they charge the clients a lot of money per hour, pay you what they want and keep the rest, meanwhile the client is under the presumption that you are getting paid the entire amount! What is the most stressful part about working at the company?You have to haggle for a fair pay and they use the excuse that their manager won't allow it, meanwhile the client already paid $25 or $30/ hr for your services and the money is there, but the less they give you, the more they keep in their pockets!What is the work environment and culture like at the company?Very stressful, they want to send you far away, you ask for more pay for gas and they say no! They just don't care that prices has gone up for everything! It's like they don't care about us working Bees, all they care about is making money for themselves!
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Just okay

Very difficult to get in contact with the admin. They never call you back or get back to your emails. Pay is ok, and working with patients is the most rewarding part.
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No es un teabajo estable

Ni hay un salario fijo, no hay un raise cada año ,no tienes horas fijas. Como un trabajo de medio tiempo tampoco funciona. Te envian a lugares lejos de tu area y no hay pago extra por gasolina.

Pros

A veces dan bonus

Cons

No hay horas seguras.
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Good side hustle

Pay is okay clients are very nice. The staff can be helpful. Coworkers can cause drama. Great overtime opportunities. If you need a day to work they will find something for you.
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Difficult to obtain shifts

Very pleasant and professional. Training was well doneCommunication was often last minuteSome confusion with front office staff at times but always helpful and kind
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Wonderful employees

I enjoy the employees and the friendly faces. I like making customers leave happy. It can be very busy at times but as it’s only my second day I know I will get the hang of it and it will come naturally
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Poor Management

Do yourself a favor and skip applying to work here , there is VERY clear favoritism. Management will leave you to struggle into all hours of the night . There is zero work like balance . There is no “team” efforts it’s everyone for themselves. It’s very money driven and little to no care for employees under management.
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Great place to work

Great flexibility alot of opportunities to pick up shifts. Work life balance is completely up to you. Team is very quick to respond if something comes up.
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Do not ever work here under any circumstances!

Horrible company to work for! Zero follow through from administration. Highly unprofessional and very poor communication. Company does not ever address employee concerns. Very disorganized communication all around. Rude people handling the phone lines. Divisional managers are clueless on how to timely address concerns. HR and senior management here is a total joke. Very poor leadership and vision. Company is only in it for the money. Highly recommend that you do not work for this company. Zero focus on people. One hundred percent focus on rapid growth and expansion. All around atrocious company to work for. Lots of other truly professional home "care" companies out there. Work for any others except 24 Hour Homecare. Administration here needs a crash course in professionalism and respect. (Instead of constantly ghosting people and ignoring them simply because they are too "busy" to be bothered with practicing basic human decency and civility.) Seriously could not say enough negative things about this so called "caring" company. Work here at your own risk.

Pros

nothing whatsoever

Cons

unprofessional administration, zero follow though, highly disorganized, very poor communication
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Great company environment, great people

I enjoy working for this company! 24 Hour Home Care is a positive place to work and I feel the work that I do provides a value to a vulnerable population (seniors). Although we are a business, we truly care about those that we serve and this guiding principle helps drive decision making in all that we do.

Pros

company culture, mission

Cons

would love 401k match
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Good culture

The people are what make this company great. There is a true team mentality and people genuinely care about each other. Everyone in the company can recite the company's "why", which is rare and I believe most individuals are truly here to serve a greater purpose.
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productive and always something to look forward to at work

I love helping people to its always a blessing to make my patients smile and feel good and of course to feel comfortable around me. Any time im with them its always a good time and gentle. In my work place theres always something new I learn, there stories give light to the day and how they feel from the time that I left and come back to them. The hardest part of my former job was to leave my patients, I make them a priority once I start with them. The most enjoyable part of my former job was making them smile and feeling the comfort they have with me, my goal is to make them feel safe in there home even when help is there and help them get better while feeling cared for properly.

Pros

at times new locations, patients, and different energy

Cons

N/a
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working here

would like to get a call back seems the communication isnt too great. when i wourked here they did provide jobs for you to do close from home which was nice
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Something to do

Just not enough hours and your clients be far apart they do no pay mileage besides that I had the pleasure of working with some of the most friendliest clients
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Overall rating

Based on 324 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Compensation/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
3.8 out of 5 stars for Culture

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