Puts a lot of pressure on employees and customers
Sales Associate (Former Employee) – Irvine, CA – August 15, 2017
I worked in the group that called previous customers and tried to get them signed up again to use the company's SEO services. There was constant pressure for each person to get X number of customers to come back to the company per day. If you did not make that goal, they could let you go based on a pre-written contract. After a while, the company saw that they were not getting a lot of customers coming back to them, so they made it mandatory for each of us to make a minimum number of calls to previous customers, and try to get them back. When THAT did not work, they let the department manager go, and brought in a new director. When THAT did not work, they laid off the entire department that called previous customers and tried to get them back, only three months after they hired us.
Constant pressure to get back previous customers