ADMISSIONS COUNSELOR (Current Employee) – Denver, CO – September 8, 2018
Depending on the department, it can be good or bad. Hours are stable, you will work late at times and if you're in sales, don't plan on taking too much time off. Management is the result of senority and not knowleadge. Very difficult to move around the company, tons of favoritism. They bank on hiring young 18 year olds who haven't had a job in the past and think this is the best thing since sliced bread. Tons of meetings to fix things with no real movement. The people are great, it's rare you meet horrid people at a job unless the job is made for horrid people.
It's a job. Not necessarily a career. If you see sales as your retirement then this is the place for you. If you want something actually fulfilling and not something clouded by a company meetings, great face CEO and "principles" that attempt to hide the fact that you're monetizing education and selling it instead of counseling people towards it, then look elsewhere or enter in for a year for experience and leave.
Company meeting, holidays off
Hard Sales, hidden rules, non-transparency "transparency"
Admissions Counselor (Former Employee) – Denver, CO – September 7, 2018
I worked here for less than a year, and in that time period, I saw a very ugly and unhealthy culture. In Admissions, it's not about your skills or your work ethic, but how "well-liked" you are and if you "fit-in" with the culture. It is a blatantly discriminator environment, where it seems there are more white employees in leadership opportunities and colored employees are there just to meet diversity quotas. There is no respect for colored employees and if you say anything about the lack of opportunity for colored employees, you are blacklisted and kicked out of the company. This company is a fake and does not care about diversity, only sends out empty messages.
Salary is good for a starting admissions counselor job
Racism, discrimination, cut-throat culture, high school vibe
When I started my manager was amazing. After she left things went downhill. Being a Student Success Advisor is essentially being a glorified babysitter. 2U scales too quickly and treats lower level employees as if they are disposable.
Senior Admissions Counselor (Current Employee) – Denver, CO – August 26, 2018
Ambitious company growing quick with a lot of talent but little ability to move departments or even teams. Very little professional development but it is what you make of it. Diverse but still has a novelty effect.
Senior Application Coordinator (Current Employee) – Denver, CO – August 8, 2018
2U takes great care of their employees and is a great place to work overall. During our busiest times it can get stressful but management and the higher ups do a great job of creating a great culture and atmosphere
2U is a laid-back company with kind people and a great CEO. But they do not compensate well. If one sales representative exceeds their quota, and their team member misses their quota, they are given the same raise.
Poor compensation system. They're too open about politics.
If you're interested in education and sales, this is the perfect place for you! Working in headquarters provided a different perspective of the environment. There is a full cafe, friendly coworkers, and a gym in the building!
Poor management, often times employees are over worked, very little understanding for those with mental disabilities. Poor work life balance, although they will promote the option to work from home on Friday.
2U is a wonderful organization to work but the job as an admissions counselor could get really stressful at times. It is not the work that I quit from, rather my manager's inability to be candid and lack of leadership. I love working for this organization.
Prefer not to say (Current Employee) – Lanham, MD – February 25, 2018
It can be a great place to work but it heavily depends on who your manager is. HR seems untrustworthy to report to about specific managers. The company is going through a lot of changes quickly--many of it great but of course it comes with resistance and displacement of some jobs. But I believe 2U is heading in a wonderful different.
Manager (Former Employee) – Landover, MD – January 11, 2018
Quite often you're overworked (50+ hours work weeks at a time). The management is not very knowledgeable in terms of people (and become very cut-throat), most are promoted because of their expertise in the job. You'll do well if you can become buddies with your superior - it's a popularity contest. Culture and people are wonderful, I loved all my coworkers! I wouldn't think of this as a long term position and I left on my own accord.
Overall 2U is a great place to work! It all depends on the department you work for. Some are great while others like ERS are terrible (management & director wise). Luckily you will find a department with great management and co workers.
Despite the long hours and poor management, my experience at 2U has been remarkably positive. Though there are problems with being able to transition into different departments, I imagine that these issues are not solely related to just this company. There are definite perks like a fun corporate culture that promotes health and happiness, but the job function often makes it difficult to fully embrace and take advantage of the different company events without a sense of guilt.
Great place to work geared toward younger entry-level employees
Tier 1 Technical Support (Current Employee) – Remote – June 1, 2017
Very young at the entry level, however very experiecned at the Upper level.
The C-Suite are long-time professionals. The managers are a random pick. If you get a bad manager and it can hold you back until you change teams or departments. Overall there is growth and ability to ascend but it comes based on your ability to network. Networking and being outgoing is huge.
Other than the lax culture, management shows extreme favoritism and there is 0 Tolerance for errors as they will let you go without a termination process. Strongly advise to pay serious attention to every little detail.
0 Tolerance for errors, they will let you go without a termination process
I worked on a team that had no leadership or vision. It was next to impossible to get anything accomplished. There was not process or communication between my department and others. The people on my team were very immature and didn't seem to have any experience working in a professional environment. Other departments have greater leadership and success, but I wasn't in one of them!
Admissions Counselor (Current Employee) – Denver, CO – March 24, 2017
This company has it together. From the initial interview process, throughout training and then getting on the floor is very positive and refreshing. I can't really say enough good things about the company itself. The CEO is amazing. I love the culture and the professionalism that is demonstrated within this company! Highly recommend if you are thinking of applying here!
Promotion opportunities, great communication with everyone in the company, support system within company, overall positive vibe.
High cost in parking in downtown Denver. No benefits to cover transportation.