3 Day Blinds Employee Reviews
United States173 reviews
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You have to drive to customer's homes. At first it's nice cause you learn the area, but then it gets old after your body complains and begins to hurt from all the driving. 3 customers a day in different places and drive home. Then do home work cause their crm and sales portal always has issues, you need to adjust prices or call back customers to close deals. You work 10-12 hours a day and no milage pay.
you spend your day driving and seeing clients . You use your own car own gas and they care less where they send you. You have to measure and sell blinds if you miss a measurement you get dinged on bonus and its very difficult to not get dinged for something. They use 3rd party installers who will do as little work as possible and if they have to do even a simple extra cut they ding you . You'll work everyday with this job always chasing customers and submitting orders. No base pay all commissions
you use your own car. No base pay. Very difficult to hit bonus levels
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The culture is produce at all costs, give big discounts to overcome, overpriced products. 30% of product comes out of the factory defective, customer service is lacking, when something goes wrong which is frequent, customers fall into the cracks, takes months to resolve issues. Installation is shoddy & incomplete, leaves customers hanging. Managers crack the whip on salespeople , its never good enough. at the end of the day after big discounting reduces commissions to nothing, so called bonuses only fill in what you gave up..so net income is about 5-6% Extremely long work hours 7am to 11pm, run appointments in morning and evening rush hour, constant issues and problems to deal with...after 4 appointments come home and be up til 11pm processing paperwork... Managers micro-manage every minute, scour your emails, always trying to blame the salesperson for issues and disappointed customers.... Product overpriced for the market and lack of quality, made in Mexico.
The idea behind this company is great. I love that they manufacture all their own products, they install, they can get most products in clients homes in 3 days, they have the hand samples for the clients, and they give you very good training. BUT... to balance work and life in order to make a living is almost non existent. You can forget about this job if you have young children or teens. This job goes everywhere you go. If your out to dinner and you're getting a call from an installer because there's an issue, you're going to want to pick it up. You get a "draw" (which changes apparently every so often) depending on when you are hired..basically that draw is there to ensure that you receive a paycheck when you first start out so you don't get discouraged-because it IS a hard job... You have to sell sell SELLL! But that draw goes away after only a couple of months. Then it is ALL commission...They tell you about these crazy bonus opportunities which yes, they are real and yes, they are possible BUT you have to sell very expensive window treatments worth thousands and thousands of dollars on the spot. (yes that day ONLY to qualify for your bonus), orders have to be paid in full, and you have to reach a certain dollar amount before you can even qualify for a bonus. The NY manager is difficult to work with at times and is very pushy...They shove the word "interior designer" down your throat to make you feel important but they treat you like a sales person when it comes to management. (At least in the NY, Long Island area.) Like I said, the idea of the company is great...I wish - more...
High workload, unreasonable goals, and deadlines, No written policies, verbal on the job training, supervisors are in their world unless there is an escalation.
Company operates unethically towards employees and customers. Wear and year on personal vehicles is not compensated by commission. Overpriced and questionable products make sales goals unabtainable. Customer service non-existent at corporate level. Only work here if you have no conscience.
Delivering positive remarkable customer service and support while resolving basic types of customer service inquiries including: • Service recovery calls – customer questions and concerns about newly installed blinds or other product. • Status calls/Delivery and Installation questions related to orders already placed from either design consultants or contract installers. • Calls from outside sales team with specific product or order questions • Quickly and accurately identifying and assessing individual needs and taking appropriate action steps to satisfy those needs. • In January 2016, I was awarded the distinction of Employee of the Month at 3 Day Blinds.
It used to be a good place to work for. Now, not so much. Management has gone downhill. The bonuses are unattainable. Sales reps are having a hard time making their mortgage and putting food on the table. The product is too expensive and clients are finding the same for way less even the same quality and warranty.
Vacation time off is at their mercy and depends on how busy the season is which is always, so no vacation.
3 Day Blinds promises more than what they deliver. They push you to work long hours, pressure to sell per day is unrelenting. Commissions are nonexistent due to the high price of their products. The only way you make money is through same day sales and a bonus structure. You have to discount their prices to get sales and that is why you can't make commissions. Very high turnover due to management on your back and they pay you nothing for the use of your car. The reimbursement rate is low. They demand you to have very high car insurance on your policy. It's not worth the amount you have to pay vs. what you get in return. Poor training prior to field work, they charge you for mistakes that aren't even yours. Bottom line is this company is terrible to work for if you want a life and to make money without selling your soul
Good health benefits
long hours little pay
1. You drive your own car into the ground. 2. Appointments are given to whoever is hot at the time. I was hot on and off. 3. Manager was a non factor that came from outside the industry. 4. Customer service is not up to par. 5. No work life balance. Ask a LMM or DM.
The Job offer on indeed does not match the onboard contact. 3 day blinds only want to pay 5% of the monthly net sales, when they offer 10% on initial job offer. No additional money for high performers No Bonus or spiffs. They just expect you to deal with 100% company issues and only pay you for what you sell. They need to pay a sallay of $750 plus 5-8% commission on a sale to be fair to Design Consultants.
This is a total sweatshop atmosphere. Burn out commission only people and replace them with new people that are unaware how they will be treated.
I never had less consideration as a human being than at this job. The management is brainwashed and unscrupulous. Requirements are ridiculous. If you are thinking of applying here, run in the opposite direction.