Not flexible hours and unorganized management
Agent(call center)/Assistant Manager (Former Employee) – Dallas, TX – July 19, 2018
When I started working, my only request was to have Saturdays off because of my religious beliefs and they agreed. I was never given one Saturday off.
Being a floater was not part of the initial agreement and they kept sending me from location to location, sometimes even 3 in the same week, without additional compensation.
I did learn a lot about customer service, sales, state laws, and working in different types of management within the company.
My best part of the job was making connections with people in upper levels, as well as customers. I enjoy meeting new people and helping in all that is in my legal power.
Over all I enjoyed working there for everything I was exposed to, growing my personality.
they accept people with little experience