Working at A Austin Enterprises SP for DHL Express: 13 Reviews

AAustin is a company that would pretty much hire just about anyone who was able to operate a cargo van. I ran a route out of Lexington Kentucky to eastern Kentucky/West Virginia region, extremely long hours with deliveries and pick ups. The pay is horrible, but the overtime is definitely there. Huge turnover rate. The presence of nepotism/favoritism is real in the Lexington location. Beware of you're a honest hard worker, they'll pile more routes/packages on you! You've been warned.The pros: flexible with schedule if you're firm on taking off. Cons: DriveWyze driver facing cameras, bad equipment, extremely lazy management including DHL onsite personnel are lazy.

Pros

Somewhat flexible with schedule NOT MUCH though

Cons

Hard workers carry the load, low pay, nanny cams

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Worst Company in America

Operations Specialist (Current Employee) - Birmingham, AL - September 6, 2023

This is a garbage company. The oay is an ablaoute joke. You have to work 3 weeks before getting paid a dime. They work you 6 days a week. You get no holidays while DHL is closed for every holiday. Unrealistic expectation , was told that 99.4% is "really unacceptable." Just a joke of a company working for an even bigger joke DHL. It's literally the bottom of the barrel. 12 hour shifts too. If you want to work your life away for no pay then by all means go here.

Pros

None. You literally don't even get any holidays off.

Cons

The pay, the schedule.

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A Austin Enterprises SP for DHL Express insights

Based on 27 survey responses

What people like

Clear sense of purpose
Ability to meet personal goals
Feeling of personal appreciation

Areas for improvement

Overall satisfaction
Fair pay for job
Ability to learn new things

Toxic Management

Courier Driver (Former Employee) - Grand Blanc, MI - September 4, 2023

Management was toxic, but coworkers were great. Coworkers took care of each other and helped each other brave the toxic Management. Work was okay unless it was a Monday and you were to overloaded for your area.

Pros

Benefits

Cons

Management

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Fun place to work

Delivery Driver (Current Employee) - Grand Rapids, MI - May 18, 2023

What is the best part of working at the company?The managers are awesome and the team is greatWhat is the most stressful part about working at the company?Having to take on soo much at once and you have to have a great memory

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Abandon all hope, all who enter here

Delivery Driver (Current Employee) - Louisville, KY - March 24, 2023

The company claims to be trying to compete with the likes of FedEx and UPS, yet they can't seem to find a way to "compete" with the wages an entry level driver gets. They tell you, "There are plenty of opportunities to get overtime," which is code for "You WILL be working overtime if you're full-time." The good thing about this job is that you get weekends off and lunch breaks are paid, but there's so much volume for individual drivers that taking a break isn't exactly realistic. Be prepared for multiple 12 hour shifts, longer if you take breaks, in a week.

Pros

They pay you

Cons

Everything else

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Poor management

Package Courier (Current Employee) - Lockbourne, OH - October 19, 2022

Easiest job I've ever worked but the drama reminds me of high school with poor management. If you take a day off need a day off, expect to be "punished" the following day. Management cares more about themselves then their employees.

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Management couldn’t possibly be worse

Delivery Driver (Former Employee) - Lexington, KY - July 2, 2022

Awesome place if it wasn’t for management and low pay…. Workers are treated badly at this office some people talked to like dogs will hire anyone to work there

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Our crew is excellent group of people.

Courier/Delivery Driver (Current Employee) - Knoxville, TN - May 31, 2022

We care about each other and do our best to help each other out. The job has its difficulties, but they are small for this level of employment. Overall it is the best job I have had, I love coming in to work. The only real downside is the pay and benefits are lower than average. The plus side is there is no micromanaging. You learn your job and if you need help it is right there with a phone call, but otherwise you are left alone to work how you see fit.

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It has its ups and downs. Unfortunately, the "downs" won.

Supply Packing (Former Employee) - Louisville, KY - February 8, 2022

I was hired to fulfill orders for shipping supplies, ordered by small businesses and corporations all over the United States. These orders ranged from a few document folders, to a pallet of individually wrapped 30lbs bundles of cardboard boxes taller than my head. The workload was always overwhelmingly large, or so small that it wasn't worth the drive.Supervision was minimal. Nobody seemed to care when I arrived or when I left as long as some work got done. I enjoyed this, but really that's it. Drivers did not have this same luxury. My manager was very nice and enjoyable to be around, but my department was treated as negligible unless there was a situation that was impossible to ignore. Nearly 4 years in, I finally became overwhelmed. There were just too many orders, and I was a part-time worker. I was alone and any "help" I had was borrowed from other departments or sent to them. there was no one else in my department full-time, no matter what their job description says on paper.I streamlined the job, turning a sloppy routine into a vastly more efficient process that everyone could benefit from. My reward for this? More orders. I ask you, what's the point?

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The supervisors do not know how to address the employees and feel that they can talk to anyone any kind of way

Delivery Driver (Former Employee) - Huber Heights, OH - January 29, 2022

The supervisors need to be fired and fresh supervisors who are there for the employees need to be hired. If you get sick, you can't call off. But if you have pets that get sick, you can take off for that

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Jobs at A Austin Enterprises SP for DHL Express

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Family atmosphere and fun place to work

Driver (Current Employee) - Madison, AL - October 20, 2021

While the hours are long there is no better place I’d rather work the family atmosphere that is provided truly starts from top to bottom. Management is very knowledgeable on proper procedures and if they don’t know the answer right then they will get it to you in a timely fashion. The best part about this job is actually getting out there and being your own boss you come in get your route load your packages and hit the road.

Pros

Be your own boss

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Long Hours Low Pay

Courier/Delivery Driver (Former Employee) - Akron, OH - August 19, 2021

Its fun to get out there and drive and deliver packages but the pay for work provided is not sufficient. Raises are few and far between and you only get a week of vacation that never increases no matter how long you work there.

Pros

On you own no boss looking over shoulder

Cons

Long hours during peak season bad pay

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Horrible company

Driver (Former Employee) - Lexington, KY - July 15, 2021

They do not care about the employees! Management is horrible they treat the employees like trash! The trucks are horrible and are always breaking down