3.6 out of 5 stars.
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A BETTER CONNECTION Careers and Employment

About the company

  • Company size
    11 to 50
  • Revenue
    $1M to $5M (USD)
  • Headquarters
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Rating overview

Rating is calculated based on 8 reviews and is evolving.



Operator/Receptionist in Gilbert, AZ
on October 26, 2016
Horrible supervisors and hostile work environment. No advancement opportunities. Supervisors stand over your shoulder screaming at you if you don't answer the phones fast enough. Has sucky insurance, but at least does offer it.
Agent in Gilbert, AZ
on June 20, 2022
A typical day at work consists of constant micro managing from your superior regarding your 4 minute bathroom break, answering phone calls from rude receptionists at hospitals, angry people calling for emergency services, and roaches crawling in your coffee cup, and lunch.
Team Leader/Supervisor in Gilbert, AZ
on December 14, 2020
The managers have no experience on managing. Youd be luck if people showed up and did their jobs. After covid and a bunch of people getting fired or quitting made the entire job experience ten times more stressful.
Phone Operator, Dispatcher in Gilbert, AZ
on April 19, 2019
Great place to work that offers reliability. Management is caring and work is easy once you get used to it. I learned a lot of skills working there as the types of calls you receive cover all different types of lives.
Business Owner in Gilbert, AZ
on February 13, 2019
A Better Connection is a 24/7 day a week call center. The nature of the beast is that it is a chaotic work environment. We implemented programs that kept the employee stress levels at a minimum. We offered paid health insurance, profit sharing and employee incentive programs/awards. As an owner, I lived A Better Connection. I constantly thought and implemented better workplace systems, collaborated with my competition and vendors, researched better marketing strategies and developed communitcation solutions for the clients.

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