This was the most stressful position I have ever engaged in
After 12 weeks of strenous classroom training and testing I have ever experienced in my life which I might add more than half the class failed at, they throw you to the wolves in the nesting stage. They want you to be able to navigate proficiently I might add 5 different software programs on one little bitty screen. Are you kidding me? Its hard enough - more... to work 3 at a time but 5? And they have a verbatim script that you absolutely cannot sway from or you get demoted for it. They use Call Miner to monitor your metrics. What? How rude!! All this should be accomplished in only 2 little weeks? ... - less
Consone trainer made a racial remark during class and had to be replaced.