The lack of support for Serving in the NY area. I don’t know about anywhere else but, I am never able to get a hold of anybody at Process Server Support. I have sent emails to them and call them but, getting no response from emails and nobody ever picking up the phone gets very frustrating, especially when out in the field. I really wish they would address this issue because, otherwise, they are a pretty good company to work for as a side job.
If you were in charge, what would you do to make ABC Legal Services a better place to work?
Consider Mileage reimbursement for process servers that pass 30 day review. This seems standard, as you don’t offer hourly wage and require use of employees personal vehicle.
Somedays, you have 20 serves and its fast paced and lively. Somedays you have 5 or 6 and get home b4 lunch.
Somedays you have 1-2 and you're home b4 8:00 am
Somedays you sit around and write reviews bc you have nothing
What is the vacation policy like at ABC Legal Services? How many vacation days do you get per year?
As a process server, I am an independent contractor on my own schedule. Vacation whenever.
How long does it take to get hired from start to finish at ABC Legal Services? What are the steps along the way?
A month. Phone interview. In person. Background check.
What advice would you give the CEO of ABC Legal Services about how to improve it?
Set up Focus Group meetings with some of the servers. San Antonio Texas. Have the investigators do a ride along with servers in other states other than where they are from. Hire more agents to assist the servers and have the process servers help desk work hours compatible with hours servers and state work.
1. I know the pay is said to be weekly for Process Serviers. I would like to know if you receive credit
for payment after the documents are served or after the case is cleared? How long does that take?
2. In one review, one mentions taking a spotter because things can get dangerous. I understand a PS may not
be delivering good news to someone at their residences at interesting hours.
What kinds of dangers should we be watching out for?
To answer your first question. once its cleared you will get credit immediately but you will not get paid until the pay period ends. As far as the dangers, I once went to a trailer park that I didn't feel comfortable at and I let the partner support know that I did go there but I felt very unsafe and they understood that. Other than dogs you should be fine.