I worked as a contractor , so the flow of work wasn't constant. It is probably to work here part time, have a night job if you plan to work here as a contractor.

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work place and envirment

Yes (Former Employee) - Yesler Terrace, WA - October 2, 2022

must people looking a good job and good place and very good people so like good behaviyer and good staff law and rool regulation and management so after they working long period thsts it

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ACS Solutions insights

Based on 22 survey responses

What people like

Ability to meet personal goals
Fair pay for job
Time and location flexibility

Areas for improvement

Overall satisfaction
Energizing work tasks
Inclusive work environment

Would not reccommend

Other (Former Employee) - Duluth, GA - April 6, 2022

TBH I should’ve looked at the reviews before accepting my offer. It was a bait and switch, and I never ended up in the area I was told I would work in. Pretty unsupportive, largely because managers are too busy to give feedback.

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Typical staffing firm - Nothing above average

Operations Specialist (Former Employee) - Pittsburgh, PA - December 12, 2021

ACS placed me in a financial corporation. There was a backlog of physical paperwork that needed processed (caused by COVID, layoffs & regular employees working from home).Nothing unusual at the job site. Typical financial office. Took about 7-8 days to get technology (which appears to be typical). Then another 10-days of waiting to be trained. So, about my first 3-4 weeks on the job site was mainly waiting for tech access then waiting for training.The role I held was a "heads down, data-entry" job, which I enjoyed. Office was quiet and the regular employees rarely spoke to each other let alone the onsite contractors. Not a bad thing, just saying if you're used to asking questions or chatting during the workday, you may dislike the culture. (Culture may be caused by COVID.)The hardest part of the job was the lack of communication from regular staff for the office I was placed in. There is very little dialog between different offices on the same floor and most people are working from home... so be prepared to wait days for feedback. Also most people working "in-office" seem awkward or generally shy.The next hardest part was the lack of communication from ACS for onsite performance or rules and regulations of the job site I was assigned to.From my one experience you are on your own while working for ACS. Don't expect your representative to keep you updated to expectations rules, and regulations.

Pros

Weekly pay, no one from office contacts you once on job site.

Cons

No one from office contacts you once on job site, recruters do not share rules regardling job site, allot of "blind ignorance" from recruiters and managers towards rules and regulations.

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Start with none of them speak English

Logistics (Former Employee) - California - October 28, 2021

Really bad experience, seems like the recruiter doesn't know how to match, my "3 months"temporary lasted 3 weeks. The whole process to get hired was a hassle.

Pros

None

Cons

Communication is horrible

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Ok environment

Customer Service Representative (Former Employee) - Houston, TX - September 16, 2021

This job is OK doesn't offe much reasons why I'm looking for a new job you have to work extremely hard to work extremely hard for not much tasks varies daily never organized

Pros

Hhhh

Cons

Hhuu

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Very disorganized

Customer Service Representative (Former Employee) - Cumming, GA - August 11, 2021

I have never worked for a disorganized, chaotic company in my life. This company is a total joke. Don't waste your time. Not worth it . Management, supervisor people that supposed to help you are not there to help you.

Pros

None

Cons

Pay

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Nice place to work

Customer Service Representative (Former Employee) - Houston, TX - August 6, 2021

The environment was great. Great place to work and the people are friendly. If you are looking for stability then this is a great place to work.

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Low stress workplace

Scheduling Agent (Former Employee) - Remote - July 12, 2021

I worked here 6 months on contract.The work was easy and it was low stress but you could get written up for silly things such as poor grammar and typos.

Pros

Low stress

Cons

Job Instability

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Productive and fun

Customer Service Representative (Former Employee) - Raleigh, NC - February 25, 2021

Great company to work for, the company gives you room to grow. I managers are very patient with you to learn the materials, for growth. I wish the lunches were longer.

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Jobs at ACS Solutions

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Online Customer Service Representative

Brand Manager / Beer Industry

Disorganized

Technical Recruiter- Contract (Former Employee) - Tampa, FL - March 14, 2020

Not a very good experience from the start, on boarding took over a month. I never received much guidance in anything, from the manager or account managers I was working jobs for.

Pros

I was paid.

Cons

Unprofessional

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Great placement agency

Title Curative Specialist (Current Employee) - Newark, NJ - March 13, 2020

Very determined staff that landed me a great assignment. Thorough follow up through the interview and vetting process. Fingers crossed I get made permanent as I enjoy it and my team very much

Pros

Staff always returns calls/emails. Extremely professional

Cons

They were not aware the assignment was part time when i was offered the position.

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Contracting for Sprint

CONSTRUCTION MANAGER (Current Employee) - Iowa / Nebraska - March 2, 2020

The time spent working through American CyberSystems for the Sprint Regional Site Develompent Team, has allowed me to experience the best job I've ever had!

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I no longer work with them.

Admin Functional Support (Current Employee) - Duluth, GA 30096 - February 4, 2020

I no longer work with them. I'll update my resume to reflect as such. I was release because I don't have a clearance. Did investigation, but was released before results.

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they had differant standards

Customer Service Representative (Former Employee) - Roseville, MN - December 2, 2019

I kept trying to get past this part without answering the question, some things happened that should not have happened , and I don't want to disclose that info

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No Call Back

Administrative Assistant IV/Legal Administrative Asst (Former Employee) - Minneapolis, MN - October 30, 2019

I enjoyed working for AmericanCyber Systems, Inc. but they did not find me another job after my first assignment ended unexpectedly and without cause.

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Senior Leaders Are Culturally Inept

Information Technology Project Manager (Current Employee) - Newport News, VA - September 11, 2019

Senior Leaders must do a better job at staying connected to their team & more importantly heeding their feedback. I hope that they get better because they will not attract supreme talent otherwise.

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xxxxx

SECURITY SERVICES PROCESSOR (Former Employee) - NYC - August 28, 2019

very helpful returned calls asap, friendly atmosphere always willing to help. Good employees. Would highly recommend good jobs very insightful, good place to work

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Stay away!

Duluth employee (Former Employee) - Duluth, GA - July 23, 2019

They hire great people but after the implementation of your ideas and processes they bring in a family member to take your job. I watched positions get “eliminated” Only to see them either replaced by a family member in the US or the position was posted in India. The leadership, for a lack of a better word, team for this company is comprised up of family with no morals. The culture is toxic.

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Temp agency that actually has time for their contract employees

premium processor at DXC Technology (Current Employee) - Jacksonville, IL - July 22, 2019

Great place to work. I was a contract employee, but they treated me well. I never had any problems with this company at all. They were very kind and kept in contact with me throughout my assignment.

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Great pay but confusing job

Data Entry Clerk II (Former Employee) - Pittsburgh, PA - May 29, 2019

Pay rate was better than most agencies. I did not like that you had to take an extra day off without pay for holidays. The job I was on was very confusing. Everyone had an opinion on how things needed to be done. If you follow one, another would tell you it was wrong.