Questions and Answers about ACS

Here's what people have asked and answered about working for and interviewing at ACS.

View all 22 questions about ACS

What is the interview process like?

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21 answers

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Answered - Field Services Administrator (Former Employee) - Phoenix, AZ

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Having customer service experience and showing empathy.

Answered - Eligibility Specialist (Former Employee) - Indianapolis, IN

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It was a standard interview which ended with knowing I got the position.

Answered - customer service representative (Former Employee) - Sandy, UT 84070

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Did two interviews very nice people and had to take a computer test for typing.

Answered - Customer Service Representative (Former Employee) - Nashville, TN

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Answer the questions, go take a urine test within 24 hours and then get an orientation date.

Answered - Customer Service Representative (Former Employee) - Salt Lake City, UT

1
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Pretty basic

Answered - Customer Service Rep (Former Employee) - Milwaukie, OR

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Computerized test to assess skills in typing, listening and ability to multi-task, short conversation with lower member of management

Answered - Customer Care Representative (Former Employee) - Raleigh, NC

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I did a spoken interview then took a typing test

Answered - Customer Service Representative (Former Employee) - KY

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It was a long interview process that spanned several months and several interviews.

Answered - Information and Referral Program Educator (Former Employee) - Fort Drum, NY

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Pretty standard, they ask about your experience, what you can bring to the company, why you want to work there, etc.

Answered - System Administrator, Info Management Specialist (Former Employee) - Rockville, MD

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