~ HR Business Partner (Account Manager) for over 100 clients.
~ Answering numerous calls and emails regarding HR questions and Account specific questions.
~ Meet face to face with an average of 4 clients per day to discuss ongoing projects, provide new hire orientations and/or staff training courses.
~Proactively manage client concerns, having ongoing communication with various internal departments.
~Met and communicated with sales partners regarding new clients.
~Served as a Subject Matter Expert for peers, assisting with complex matters.
~Proactively communicate any client sensitive matters to upper management to identify resolution process.
~I further enhanced my HR knowledge through required compliance traning.
~My manager worked hard to mentor me for potential leadership opportunities.
~Hardest part of my job was managing such a large client base.The average client load was 50 clients for most HRBP's and my client load was double the average.
~I enjoyed working with the clients and having diversity in my day.
Client interaction, Training, Flexible schedule