ADP Employee Reviews

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4.0
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productive
Call Center Representative (Former Employee) –  Fort Washington, PAAugust 17, 2018
In security it was a full day of work dealing with security issues for our clients. This factor was very important because in these cases we were dealing with fraudsters who were invading clients livelihoods - money.
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2.0
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High stress with poor job security
payroll systems software HCM specialist (Current Employee) –  Jacksonville, FLAugust 16, 2018
High stress job with unrealistic expectations. The aforementioned is the reason the turn-over rate is high in both management and in employee tenure. The company is currently trying to reinvent itself because it was throwing people at at technology problem for years. Competition combined with customer complaints and losses have placed this company in panic mode with internal restructuring initiatives. Stockholders took note with the removal of the current CEO a near miss last year.
The company is Global, so it can rest on its security in shear size. However, because its global, look for privatization and outsourcing to be its mainstay during fiscal reviews.
Pros
great starting salary
Cons
poor continual training with unrealistic work load and structure
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5.0
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Very fun environment to work in
District Manager - Small Business Services (Former Employee) –  New York, NYAugust 16, 2018
A very structured company to work for. Very good training program and I learned a lot. Great leadership from upper management. I would definitely recommend this company to anyone starting their career.
Pros
Great working environment
Cons
The pay was really low
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3.0
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ADP - Career Starter
Client Support Specialist (Former Employee) –  Waltham, MAAugust 16, 2018
Great company to start your career. Provided a foundation of knowledge for the premier payroll provider. Solid benefits. Lack of career advancement with regular turnover.
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5.0
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Great place to work.
Lead Product Tech Specialist, Project Leader, (Former Employee) –  Ann Arbor, MIAugust 15, 2018
Great place to work, great opportunities, Excellent management team.
Would recommend ADP to anyone looking to have a career in IT.
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2.0
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Extremely fast paced with little to no support
Client Support Specialist (Former Employee) –  El Paso, TXAugust 14, 2018
Customers always in a bad mood because system would not do what was promised, constant upgrades where customers did not have the time to learn. Too many programs were used to provide services.Great coworkers though. Management was hired from outside and never knew what they were doing, so no help from them. High management turn around.
Pros
Benefits
Cons
You would have to depend on your team to get through your day
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4.0
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My review
Payroll Specialist II (Former Employee) –  Bothell, WAAugust 14, 2018
ADP has a great culture. They want you to succeed and give you the tools to do so.
They always have meetings to let you know what's happening within and outside of the company regarding payroll services and our mission as well.
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4.0
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Developing software as a service platform, using agile processes and current technologies
Quality Assurance Leader (Current Employee) –  Alpharetta, GAAugust 14, 2018
Stable company with plenty of opportunities for growth - technical, operational, leadership - for individuals who are software professionals. Well defined processes and an intense focus on product stability and the end-user's experience.
Pros
Stable company
Cons
None
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3.0
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Flexible Work Schedule
Senior Financial Analyst (Former Employee) –  Alpharetta, GAAugust 14, 2018
ADP offers a flexible work schedule and the opportunity to work from from which is a valuable benefit in today's culture. Remote opportunities still permit teams to collaborate via messaging or video and audio conferences.
Pros
remote opportunities
Cons
none
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4.0
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Challenging work environment
Time and Attendance Service Consultant (Former Employee) –  El Paso, TXAugust 14, 2018
Typical day involves client meetings (sometimes several a day) as well as actively working on client issues. The culture and management structure is enjoyable and structured. The hardest part of the job was finding the time to troubleshoot client issues and balance it with client meetings to advise them on our progress. Meetings would take a disproportionately longer time to complete.
Pros
Lots of amenities, great benefits, firm hours, overtime
Cons
stressful, new departments are unorganized
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5.0
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We did high quality work that benefited the end user and corporate needs
Client Server Tech Supt III (Former Employee) –  Pleasanton, CAAugust 14, 2018
Working there was good overall. We had clear objectives and management support on most things. If we were rolling out a new product like vmWare, we would get trained on the product.
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5.0
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Great Place to Work and Learn
Small Business Payroll Client Services (Former Employee) –  Tempe, AZAugust 14, 2018
Join ADP right out of college and working there gave me the necessary skills into HR and Payroll. The work force was very diverse and the management was not micro-manage except for a small few. Worked in the Client Services in the Arizona office.
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4.0
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Great starting spot
Talent Acquisition (Former Employee) –  Roseland, NJAugust 14, 2018
Learned a lot when at ADP, developed some solids relationships. Make sure you make a move before being there too long, your income will not grow as fast unless you make the leap
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5.0
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Great place to work but lots of reorg changes
Executive Assistant (Current Employee) –  Alpharetta, GAAugust 14, 2018
Great coworkers, supportive environment. Managers are pretty flexible with your schedule depending on needs.
Very positive experience with collaborative teams also.
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5.0
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Great Company
HCM Implementation Consultant / Project Manager (Current Employee) –  Dallas, TXAugust 13, 2018
Ability to work remotely.
Great place for parents of young children
ADP favors promoting from within and when the right fit is not found within the company, then, the position is posted on job boards.
Pros
Work Remotely
Cons
None that I remember
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5.0
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Excellent place to work at
System Application Analyst I & II (Former Employee) –  El Paso, TXAugust 13, 2018
Fast environment and good place to grow. I was able to excel in the first two months after training and was promoted to System Application Analyst II implementing the Time and Attendance Module into the Workforce Now portal platform. I worked at a Project Team Lead coordinating all the modules such as Pay eXpert, HR, Time and attendance, General Ledge, ext. I enjoyed the training, people that I worked with and day to day task.
Pros
Good pay
Cons
Workload
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4.0
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Good place to work
Implementation Specialist (Current Employee) –  San Dimas, CAAugust 12, 2018
Overall, good place to work if you’re up for challenging work. Depending on the role, the tasks can be many, daunting, repetitive and manual. The people and the culture make it a good place to work.
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3.0
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Adp
Technical Solution Consultant I (Current Employee) –  Parsippany, NJAugust 12, 2018
ADP is a good place to work at, associates and managers are helpful. Learned ADP applications and how to support the clients on ADP applications, good environment also.
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1.0
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Too big
Payroll Consultant (Current Employee) –  Atlanta, GAAugust 12, 2018
The place is too big for any contribution that I make to matter. The call center environment is not conducive to thoughtful payroll processing and support. It is impossible to find a resource when you need assistance.
Pros
None
Cons
Everything
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4.0
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Thoughtful, stable leadership
Director of Product Management (Former Employee) –  Florham Park, NJAugust 12, 2018
ADP really is a good place to work, and in many ways, is a truly great company. The people are of good character, valuing honesty and collaboration. They are sincere in their intent to provide the best products and service to ADP clients.

One of the company's core values is "Integrity is Everything," and I felt like they truly lived up to that ideal.

Outside of the Lifion offices in Manhattan, you don't generally get the perks of a modern tech company (catered lunch, etc), but this stems from the fact that the company is fiscally conservative, and it shows up in every quarterly earnings report. So if you have RSUs or participate in the employee stock purchase program, you're probably better off than if they provided lunch.
Pros
stability, integrity
Cons
could be more aggressive in some areas with minimal additional risk
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Overall rating

3.9
Based on 4,041 reviews
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3.7Work/Life Balance
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3.3Personal Development

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