Aflac Employee Reviews

Working at HQ isn't too bad. It is like every other place. It is what you put into it. There are some great leaders, and there are some that are lacking.

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Good when it’s good bad when it’s bad

Agent (Former Employee) - Midland tx - September 22, 2023

I enjoyed my time at Aflac for the most part. When it was good it was great, but when it’s bad it’s really bad. You have to really hustle. And you may not like the team you are placed on, I did not. And it’s hard to switch teams because you’re stuck in a meeting with your team leader and the regional leader and it’s just uncomfortable. There is no confidentiality at all and they do play favorites. So you have to suck up and kiss butt to be put on enrollments to write business. If you can hustle for yourself and know a lot of business owners you will do great. But if you don’t, you’re stuck hoping you’re selected at least once that week to make some money. It’s all commission based. When you do well the trips are great that you will take and that’s a huge plus. Usually your first 2 years are prosperous because your higher ups gets credit when you do well so they make sure you do well. After that though, you’re on your own.

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Aflac insights

Based on 1,466 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Time and location flexibility

Areas for improvement

Overall satisfaction
Fair pay for job

It was alright

Insurance Agent (Former Employee) - Massachusetts - September 20, 2023

Was good sales experience as an intern, cons: started too late, wasn't given really any help or support, not good training. Seems like they were just trying to pedal for new employees.

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Great Training

Insurance Agent (Current Employee) - Washington State - September 20, 2023

The product is easy to sell and mostly door to door. You get to know your community and meet so many different kinds of people. This job is not remote, and you have to source your own leads.

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Needs better support

Benefits Advisor (Current Employee) - Pennsylvania - September 18, 2023

Needs better leadership support and training. It's basically, let's have a lot of meetings and talk about the same thing almost every time. And then wish you the best.

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Productive

Customer Service Representative (Former Employee) - Houma, LA - September 16, 2023

Nice job have it’s pros and con . Dealing with customers not too bad some are rude and some aren’t . Customer service is an easy job and get along with people

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Challenging, but Amazing team members

Licensed Insurance Agent (Former Employee) - Oregon - September 16, 2023

I work as 1099, which means I can make my own schedule to some extent. Take time off as I need for appointments and such but on average it's Mon-Friday 8am - 5pm. With my traveling it can be longer. I love working with my team and management. As a 100% Commission job it can be stressful but if you put the dedicated activity in it's easy to make your numbers for income needed.

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Great products

Insurance Agent (Former Employee) - Connecticut - September 15, 2023

You can be successful if you have a good team and mentor. They have a lot of products that many people are interested in, you just have to do the work and get in front of them.

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A waste of time.

Insurance Agent/associate (Former Employee) - Ridgeland, MS - September 12, 2023

What is the best part of working at the company?I found no best part working with the company.What is the most stressful part about working at the company?Working and not getting paid. You work mostly on the road, using your own car and gas.What is the work environment and culture like at the company?I was assigned to a team that didn’t take an interest in helping the team succeed.

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Bad management

Receptionist (Former Employee) - Lehi, UT - September 9, 2023

Bad management. Rude boss. I tried so hard to do my best and he never once said thanks or good job. Very depressing work environment. Luckily the admin assistant working over me was very kind and was use to the thankless job sistiaiom and was always so very kind to me or else I would’ve left much earlier. Customers were great. The other directors were pretty nice, didn’t interact with them as much. The main boss Was the issue.

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Jobs at Aflac

Enrollment Specialist

New York, NY

1 day ago

Health Insurance Agent (Remote)

South Carolina

15 days ago

Enrollment Specialist

Tarrytown, NY

2 days ago

Insurance Agent - Training Provided!

Fort Meade, FL

1 day ago

Productive workplace

Supervisor (Current Employee) - Columbus, GA - September 8, 2023

I love my job. I love helping my specialist grow and promote within the company. It is a very rewarding job but it can be hard to have a work-life balance.

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They made me feel welcome and encouraged from the beginning and always.

Licensed Insurance Agent (Current Employee) - Lordstown, OH - September 8, 2023

What is the best part of working at the company?Being around a wonderful group of Agents, wonderful training, and very good support system. I LOVE it there.What is the most stressful part about working at the company?Meeting the tasks for the week but no stress at allWhat is the work environment and culture like at the company?A wonderful family for all . Each week is different and exciting. Everyone there makes me feel welcome. I Love my Aflac family. They go extra miles to make sure I'm trained in my field, correctly. If I have a question or problem, they're always there to guide me to be successful What is a typical day like for you at the company?Learning, fun, lots of encouragement.

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High Hopes Built Upon False Promises

Life Insurance Agent (Former Employee) - Los Angeles, CA - September 6, 2023

I really wanted to like this "Career" but I couldn't. It is your typical sales rep call type of job, only thing is you're led to believe you're not "selling" you're "informing clients on how beneficial life insurance can be." Worked remote from my house during Covid shut down, maybe being in an office with colleagues would make the difference. I felt it was for lack of better words a "fake" environment. Maybe I was not the one to work this type of job but I didn't get too much help or information on how to be a better "agent" and gain more clients. Basically taught the same old thing, reach out to leads, build a connection, send a gift, follow-up, inform, try and make the sale. Never offered too much insight how to actually make the sale. When it came to learning about the products they offered, they said it wasn't that important as building a relationship. Okay?Lastly, you need to pay for your own training they may pay for you to take your Insurance agent test but will not reimburse you for anything. If you do not make sales or gain clients they will make you feel you do not belong and are not "cut out for the job"

Pros

Daily Morning Prep Calls, Go Getter Attitude, Potential to Earn A lot

Cons

Not enough in depth training, Cut-Throat, Cold/Warm Leads are Useless, Fully Commision

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Rewarding work for those who are willing to invest in themselves

District Sales Coordinator (Current Employee) - Aberdeen, SD - September 3, 2023

The most rewarding part is being able to help people financially when they have had in many cases the worst things happen to themselves or their family.

Pros

Flexibility

Cons

Flexibility and freedom can be downfalls for many

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Rewarding

Sales Representative (Former Employee) - Remote - September 1, 2023

I loved it! It was a great place to work. If you put a little pride on your work then you will go Far in this career. Management is always what to help.

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Stressful and draining

CCS (Current Employee) - Columbus, GA - August 30, 2023

Stressful and super draining Expect to be stuck at your desk. if you need assistance expect to learn to figure it out. VERY unorganized and lots of favoritism.

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Stressful if you are not focused

Agent (Current Employee) - North Carolina - August 27, 2023

You have to meet with business owners. You can earn as much as you want but you have to be disciplined and go to work everyday. Even if you are a 1099 worker. Managemnr is okay, could be better. It's purely commission based. Have a back up plan and some savings before you switch careers. Hardest part of the job is doing cold calls and getting turned down. Most enjoyable is the bonuses you get in your first year and when Aflac pays out a claim to your clients.

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Worst job ever in my life !!!

Customer Service Representative (Former Employee) - Columbus, GA - August 23, 2023

What is the best part of working at the company?Nothing great about working for Aflac. It was the absolute worst for me. I developed real bad anxiety & depression. The leadership is not always there to support the agents with correct answers to give the customers. You also don’t get your full 140 hours of pto they take time of that for 40 hours of excuse pto. Semi pay is the absolute worst you will always be behind with bills if you work at alfac. They will also want you to call your manager everyday when you or you children or sick I don’t think you should have to call no one everyday to let them know your sick. As long as you have your documentation from the doctor or hospital. It’s so much more but just please don’t work Aflac they don’t care about your family only the business!!!!!What is the most stressful part about working at the company?Getting answers for the customer because leadership sucks What is the work environment and culture like at the company?Horrible messy people. You have to walk on eggshells everyday What is a typical day like for you at the company?Long & stressful soon as much come an go you be ready to leave an go home.

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Strong Local Management Team

Benefits Specialist (Current Employee) - Kenner, LA - August 21, 2023

The most enjoyable part of my job is helping people.The Regional Office has a strong Management group of people I have learned if you take care of your clients, then you will be successful

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Billing and Solutions department is stressful and low pay.

Client Services Specialist (Current Employee) - Columbia, SC - August 21, 2023

What is the best part of working at the company?The benefits are excellent with the company.What is the most stressful part about working at the company?The most stressful part about the job is the constant micromanagement you get from your supervisor and manager in the Billing and Solutions department. Everything they request you to do seems to be a set up for failure.What is the work environment and culture like at the company?The work environment in the Billing and Solutions department is very stressful.What is a typical day like for you at the company?The typical work day I'd working on a production scale for office work. You are constant interrupted by your supervisor and manager with questions and conflicting assignments that disrupt you actually achieving your production for the day.

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Wasn't for me

Sales Intern (Former Employee) - New York, NY - August 15, 2023

While you can choose how much you work. You don't really get anything from the company itself outside some training. You're selling something nobody really wants or needs.

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