Competitive work environment with great growth for advancement t
Customer Service, and Operations (Current Employee) – Yorba Linda, CA – April 2, 2018
Company does have great room for advancement! Very competitive compensation & working environment. Does have a tendency to understaff their locations causing employees to work sporadically without notice.
Retail Store Manager (Former Employee) – Sarasota, FL – March 19, 2018
The good thing about working with Prime Communications was they were always looking to expand and progress their locations. That means the employees have the opportunity to move up rather quickly. Even as a sales rep for them, I remember receiving a decent hourly along with a good commission for selling/hitting goals.
Retail Sales Consultant (Current Employee) – East Aurora, NY – December 16, 2017
This review is very specific to the upstate area from what I hear elsewhere things are pretty good. I apologize for my poor use of punctuation but I just need to say what needs to be said.
I have been a retail sales consultant for the last 3 years with first a different company then they got bought out by prime communications. Ever since Prime a has taken over they never pay commission, or special promotions to motivate their sellers such as a gift card for hitting a goal. The managers want you to take customers credit card information and set up direct tv accounts and then cancel them a month later so that they can hit their goals and look good on paper for corporat. and that's just the tip of the iceberg as far as shady things that go on in that place. I would not recommend working here if your experienced and looking to get a commission check don't expect to get one unless your in a location that does a ridiculous amount of opps which most locations in upstate don't. They make their pay plan very appetizing and basically sell you on that trying to convince you that you will make a boatload of money when in reality they just end pocketing that money themselves. they are looking for soft obedient minds whom they can tell them to do whatever they like.
I'm not a disgruntled employee, I love my job. I just very much loathe the company. I've witnessed them fire employees who haven't done a single thing wrong they just wanted fresh blood in the store sure maybe their numbers weren't as high as expected but it was directly impacted to lower traffic numbers so theymore... forced them to step down or just flat out made something up so they had the ability to fire them. They have even replaced people before the new year and they have yet to even inform this employee yet that he was being let go, He only found out because he went onto the companies portal website and saw that they had a new manger starting as of the first replacing his position.less
Store Manager (Current Employee) – Opelika, AL – December 7, 2017
It was the worst mistake, it is based off of commission but you must check all boxes before you are paid. It is very hard due to the business is not that great. You must also sell DIRECTV and in the area I'm in the customers have Charter Spectrum.
Sales Representative (Former Employee) – North Port, FL – November 30, 2017
They offer you training and good paid but once you're in training is poor they don't train you to do the right thing but just to be a mediocre sales rep, district manager literally told me he doesnt care about my opinion but sales. Commission changes every month so you get pay less and less. Horrible place to work.
Sales Representative (Former Employee) – TX – November 28, 2017
always have to meet a quota. work weekends and long days at times is required. you can only take vacation when they say so cause of blacked out dates. even if you have over 10 years tenure they will not give you a weekend off.
Assistant Store Manager (Current Employee) – Roanoke, VA – September 13, 2017
Over a one year period of working for Prime communications I have worked directly alongside over 9 employees. One at a time, employees have come and gone. My hours have never remained stable with such high turnover. Even though the compensation is decent, the lack of consistency is an incredible deterrent.
Sales Representative (Former Employee) – San Antonio, TX – September 5, 2017
I worked with the company for a year and a half and they kept lowering the pay,while increasing the goals. What's terrible is a big part of your pay goes off what the store does,so you could do everything right but you'd only receive a fraction of what you earned if the store doesn't hit it's unreasonablely high expectations. The management is very poor, continuously voicing our options means nothing to them,there's a reason why they rank so poorly on this website and others such as glass door. When it comes down to it,you put in alot of effort and it's just not worth it. Wouldn't recommend at all,if anything go to a corporate location or even a different dealer.
high goals, low pay, no work life balance, poor management
Retail Sales Consultant (Current Employee) – San Antonio, TX – September 1, 2017
After being here for 2 years the pay plans have changed 4 or 5 times making it harder for the reps to keep up with everything we have to sell. If you don’t hit your quota your check is minimal. Cell phones get paid very little, then you have directv/U-verse tv, internet, home security and accessories to worry about selling along with insurance for the phones you sell. The commission is horrible compared to other places. The hourly is not enough for all the cost of living and the customer service we have to do( upset customers thinking we’re to blame, fixing phone issues, account passwords etc.) insurance is high. Good job for being in an air conditioned place.
54% discount off plan, first to see the new phones/ cases, air conditioning
1 The pay is god awful no matter how much you sell no matter how many "boxes you check" you commission check will be horrible! I use to have faith in this company the first few months and even tried to adapt to the constant 4-6 pay plan changes. But this is the worse company I have ever worked for in my entire life. You have to wait 3 months to get a actual commission check working for 12 dollars an hour. Oh and when you do I have seen checks as little as .45 cents all the way to 400 dollars selling 75 phones DIRECTV etc. and other items that you sell. Management is poor. Short staffed and when you do get employees they see how stressful and the lack of company moral is horrible. It's nothing like working for corporate. I WOULDNT RECOMMEND THIS JOB TO A HOMELESS PERSON HOLDING A SIGN ON THE STREET.If you and in a horrible position at one company I ABSOLUTELY WOULDNT RECOMMEND COMING TO WORK HERE! Because you will be sadly disappointed.
PRIME YOU NEED TO DO BETTER YOU SHOULD BE ASHAMED OF THE WAY YOU PAY YOUR EMPLOYEES BECAUSED ITS RIDICULOUS!!!!!!!!!!!!!!!!! THIS JOB HAS DONE NOTHING BUT PUT EVERYONE I KNOW IN BAD POSITIONS LOOKING FOR JOBS.
Assistant Store Manager (Current Employee) – San Antonio, TX – August 15, 2017
Prime looks like a great opportunity from afar, but once you're in you see the pay structure (which they change every 2 months). You work SO hard and for SO little payout! You deal with angry customers, incompetent management, and nothing but complaints. My commission checks in the last 2 years I've been here have gone from $2,000+ to less than $800
Sales Account Executive (Current Employee) – Livonia, MI – August 10, 2017
The most enjoyable part of my job at AT&T is honestly meeting everyone that walks through the door, building a relationship with them. While listening to all their issues whether that be with the phone they have or with other companies, I compile a mental solution while they are discussing their variety of problems, and then I communicate my solutions to them. After delivering my solution promptly, the customer is relieved and the relationship is built. I can then offer them more solutions or perks, and create a sale.