Get all of the favoritism and political good old boy system out of the management team and keep the employees that are doing a good job and that have good metrics. Instead of keeping people because the AM favors them but their numbers where terrible.
Bigger budget to help with morale boosting of employees
Answered - Bilingual (English/Tagalog) Call Center Manager (Former Employee) - San Francisco, CA
Provide more opportunity for contracted employees.
Answered - Payroll Coordinator (Former Employee) - Columbus, OH
Supervise the directv supervisors.
Answered - Installer (Former Employee) - Denver, CO
Job security a lot of jobs have either moved out of the state or out of the country
Answered - TESTING TECHNICIAN (Former Employee) - San Ramon, CA
Be mindful that EVERYONE is performing a job to make the company perform at it's best. That include Contractors & Permanent employees, I would not tolerate any of the management staff that utilizes their power in a negative fashion. That type of behavior promotes disloyalty, lowers morale and production. which generates into lost revenue for the company and everyone loses as a whole.
Answered - Project Coordinator/ Implementation Specialist III (Former Employee) - Arlington Heights, IL
Always have re education classes. There are many companies that do the same things all you can do to stay the best is customer service and staying up on newest trends.
I would keep my employees in training! Technology is changing too fast. I would have my employees take mandatory week long refresher courses to stay abreast of underchurn changes. I would NOT demand they take training classes and NOT schedule time away from the office to complete it!
Focus on customer service
Answered - Customer Service Representative (Former Employee) - Lebanon, VA
Better work life balance
Less politics with career advancement
Better leadership from local leaders like Area Sales Managers
Answered - Assistant Store Manager (Current Employee) - Memphis, TN