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If you were in charge, what would you do to make AT&T a better place to work?

144 answers

  • Make the scheduling fair, it’s kinda unfair just to give the longer tenure year reps the chance to just open everyday, and the newer reps are closing everyday for who knows how many years in a row. It’s unfair for them to just close, have everyone make an availability. I get that it’s a full time job, but everyone should be equal when scheduling.

  • Increase collaboration between departments. There was far too much competition between different departments which sometimes stiffled progress and growth.

  • Less micromanaging and not as much pressure on people because it’s almost like they want you to get your numbers no matter what and by any means

  • Show more appreciation and loyalty to your management team. Listen to their concerns and take steps to remove obstacles to make them more successful

  • Focus more on retention instead of growth, by rewarding existing customers. Fixing the horrible software. Less micromanagement.

  • Related questions (more answers below):

  • Be more caring to the employees

  • I would put employees over share holders.

  • Give realistic goals and terminate those who force coach to get results and also encouraged unethical sales such as putting customers into unsuspecting home services.

  • I would make sure that there was less drama and the leadership was less judgmental.

  • Actually care about my employees and help them be successful in any way I possibly could.

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